Quality Assurance Manager

Actalent; North Mankato (MN); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off / PTO

Job summary

Actalent in North Mankato, MN seeks an experienced Quality Assurance Manager to oversee inspection and calibration teams across all shifts. You will train, evaluate, and supervise staff while managing a robust document control system and quality-related documents.

You will lead cross-functional collaboration with Manufacturing Engineering and Materials to drive process improvements, control costs, and enforce ISO 9001 standards. This role is fully onsite.

Qualifications

• Bachelor's degree in engineering or related field.
• 5-7 years manufacturing experience with at least 3 years in a quality role.
• Proven leadership or supervisory experience.
• Data analysis and problem-solving skills.
• Lean manufacturing knowledge and/or Synchronous Flow experience.
• Excellent written and verbal English communication.
• Proficiency with Microsoft Office suite.

Responsibilities

• Provide direct supervision of Inspector and Calibration Inspector personnel across all shifts.
• Manage employee work groups and skill matrices to ensure effective inspection and auditing.
• Validate timecards and ensure productivity standards are met.
• Train and evaluate new and transferred employees on responsibilities and competencies.
• Operate the document control system for creating, revising, storing, and distributing quality documents.
• Control measurement gauges through a documented calibrated system per requirements.
• Meet and improve metrics for employee safety and maintain 1+5S in the workplace.
• Create and report operational metrics and use customer feedback to drive improvements.
• Plan and operate non-conforming material processes meeting ISO 9001 and drive root-cause elimination.
• Use statistical analysis tools to identify improvement opportunities.
• Collaborate with Manufacturing Engineering on methods and procedures.
• Coordinate with Materials and Supplier Quality on issues affecting operations.
• Monitor department expenditures for overtime and supplies within budget.
• Follow and improve Quality Control Plans and PPAPs for new products.
• Support lean manufacturing and error-proofing on the production floor, including Process FMEA.
• Supervise Quality Engineering for corrective actions and quality system improvements.
• Support product warranty and failure analysis with Product Support.
• Engage in New Product Development and contribute to NPD gate reviews to improve reliability and reduce warranty costs.

Job description

Job Title: Quality Assurance Manager

We are seeking an experienced Quality Assurance Manager who will oversee the inspection and calibration personnel. This role involves managing a diverse team across all shifts, ensuring effective auditing and inspection, and maintaining productivity standards. The ideal candidate will have the ability to train, evaluate, and supervise employees while operating a robust document control system and managing quality-related documents.

Responsibilities

• Provide direct supervision of Inspector and Calibration Inspector personnel.
• Manage employee work group across all shifts and skill matrix to provide effective inspection and auditing based on work volumes.
• Validate timecards and ensure productivity standards.
• Train and evaluate new and transferred employees in job-related responsibilities and competencies through various training methods.
• Operate the document control system to manage creation, revision, storage, and distribution of quality-related documents.
• Control measurement gauges through a documented calibrated system per contractual and customer requirements.
• Meet and improve metrics for employee safety and follow 1+5S principles for workplace organization.
• Create and report on operational metrics for the work group and use internal customer feedback to drive improvements.
• Plan and operate a non-conforming material process that meets ISO 9001 requirements and drive for root cause elimination of defects.
• Use statistical analysis tools for identification of improvement opportunities.
• Interact with Manufacturing Engineering to provide work methods and procedures for successful manufacturing operations.
• Communicate and engage with the Materials Department and Supplier Quality on issues impacting manufacturing operations.
• Control department expenditures for overtime and supplies, ensuring adherence to budget.
• Follow and improve Quality Control Plans and PPAPs for new products.
• Implement lean manufacturing and error-proofing strategies on the production floor, including support of Process FMEA completion.
• Supervise Quality Engineering group for corrective action responses to customers and to advance the quality system.
• Support product warranty administration and failure analysis with the Product Support Manager.
• Engage in New Product Development and provide deliverable objectives to NPD gate reviews to improve product reliability and lower warranty costs.

Essential Skills

• Bachelors degree in engineering or related field.
• 5-7 years experience in manufacturing with a minimum of 3 years in a quality role.
• Previous leadership in either managerial or supervisory role.
• Experience in a union environment is a plus.
• Data analysis and problem-solving skills.
• Lean manufacturing and/or Synchronous Flow manufacturing knowledge and experience.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft Suite including Word, Excel, Access, and PowerPoint.

Additional Skills & Qualifications

• ASQ certification preferred.
• Spanish as a second language preferred.

Work Environment

This role operates in a dynamic manufacturing environment that requires adherence to safety standards and quality control measures. The position requires effective communication across departments to ensure smooth operations and improvements. The work environment encourages lean manufacturing practices and the use of error-proofing strategies to maintain high-quality standards.

Job Type & Location

This is a Permanent position based out of North Mankato, MN.

Pay And Benefits

The pay range for this position is $100000.00 - $150000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North Mankato,MN.

Application Deadline

This position is anticipated to close on Oct 21, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.