Quality Assurance Manager

Jobtailor; Nicholasville (KY); On-site; USD 80,000 - 110,000; Full time

Job summary

Jobtailor is seeking a seasoned Quality Manager to lead QA/QC across the manufacturing operation, shaping the Quality Management System and ensuring compliance with customer and regulatory requirements. You will develop standards, analyze metrics, drive root cause analysis, and lead audits and supplier quality programs while collaborating with Operations, Engineering, and Supply Chain.

The role emphasizes coaching and building a high-performing quality team focused on reducing defects and

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, or related field.
• 5+ years of progressive quality management experience in a manufacturing environment.
• Proven experience leading quality teams and driving continuous improvement initiatives.
• Strong understanding of quality systems, auditing practices, and statistical analysis methods.
• Experience conducting root cause analysis using 8D, 5 Why, Fishbone, or similar techniques.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in Microsoft Office and quality reporting tools.
• ASQ certifications such as Certified Quality Manager (CQM) or Certified Quality Engineer (CQE).
• Experience with ISO 9001 quality management systems.
• Lean Manufacturing and Six Sigma training or certification.

Responsibilities

• Lead and oversee all quality assurance and quality control activities within the manufacturing operation.
• Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.
• Develop, implement, and monitor quality standards, procedures, and work instructions.
• Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.
• Lead internal audits, supplier quality initiatives, and corrective/preventive action programs.
• Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.
• Drive continuous improvement projects focused on reducing defects, improving efficiency, and increasing customer satisfaction.
• Manage customer quality issues and support effective resolution through root cause analysis and corrective actions.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.
• Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.

Skills

QMS

Root Cause Analysis

Continuous Improvement

ISO 9001

Lean Manufacturing

Six Sigma

Leadership

Communication

Problem-Solving

Quality Metrics

Internal Audits

Quality Reporting

8D Method

5 Why

Fishbone Diagram

Education

Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field

Tools

Microsoft Office

Quality Reporting Tools

Job description

• Lead and oversee all quality assurance and quality control activities within the manufacturing operation.
• Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.
• Develop, implement, and monitor quality standards, procedures, and work instructions.
• Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.
• Lead internal audits, supplier quality initiatives, and corrective/preventive action programs.
• Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.
• Drive continuous improvement projects focused on reducing defects, improving efficiency, and increasing customer satisfaction.
• Manage customer quality issues and support effective resolution through root cause analysis and corrective actions.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.
• Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.

Requirements

• Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.
• 5+ years of progressive quality management experience in a manufacturing environment.
• Proven experience leading quality teams and driving continuous improvement initiatives.
• Strong understanding of quality systems, auditing practices, and statistical analysis methods.
• Experience conducting root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or similar techniques.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in Microsoft Office and quality reporting tools.
• ASQ certifications such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or related credentials.
• Experience with ISO 9001 quality management systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience working with metal fabrication, assembly, machining, or electromechanical manufacturing processes.
• Familiarity with supplier quality management and customer audit requirements.

Core Competencies

Demonstrates expertise in Quality Management Systems (QMS), continuous improvement methodologies, and compliance with industry standards. Proven ability to lead quality teams, conduct root cause analysis, and implement effective quality control measures in manufacturing environments.

Highest-signal resume keywords

• Quality Management Systems (QMS)
• Root Cause Analysis
• Continuous Improvement Initiatives
• ISO 9001 Experience
• Lean Manufacturing

Hard Skills

• Statistical Analysis Methods
• Quality Standards Development
• Quality Metrics Analysis
• Internal Audits
• Supplier Quality Management
• Corrective Actions
• Quality Reporting Tools
• 8D Methodology
• 5 Why Methodology
• Fishbone Diagram

Soft Skills

• Leadership
• Communication
• Problem-Solving

Certifications & Qualifications

• Certified Quality Manager (CQM)
• Certified Quality Engineer (CQE)
• Lean Manufacturing Certification
• Six Sigma Certification

Industry Keywords

• Manufacturing
• Metal Fabrication
• Assembly
• Machining
• Electromechanical Manufacturing

Tools & Technologies

• Microsoft Office