Quality Assurance Manager

Tower-Laboratorie; Montague Township (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

HSA option

Vision insurance

401(k) with employer contribution up

Paid time off

9 paid holidays

Long-term disability coverage

Company-paid life insurance

Job summary

Tower Laboratories is seeking a Quality Assurance leader to supervise QA auditors at the Montague facility, ensuring product release and compliance with cGMP and FDA requirements. The role involves cross-functional collaboration, training, and audits to support manufacturing operations.

Ideal candidates will have 5+ years in QA leadership within the pharmaceutical industry, strong problem-solving abilities, and proficiency with MS Word and Excel in a quality control context.

Qualifications

• Five years experience in Quality Assurance leadership in the pharmaceutical industry.
• Demonstrated current knowledge of cGMP regulations and industry standards.
• Ability to train others and provide guidance.
• Strong organizational skills; ability to delegate and manage multiple tasks.

Responsibilities

• Oversee daily QA Auditor activities; provide direction and training.
• Familiar with FDA rules and processes; ensure compliance.
• Conduct packaging audits; verify packaging specs and AQL.
• Lead investigations to identify root causes of deviations.
• Perform internal GMP audits to ensure cGMP compliance.
• Audit finished batch production documents and release products.
• Communicate deficiencies to key personnel and cross‑functional teams.
• Review BOM and packaging specifications; ensure proper documentation.

Skills

Quality Assurance leadership

Team player

Problem solving

Analytical skills

Attention to detail

Communication

Education

Bachelor’s degree in Science

Tools

MS Word

MS Excel

Job description

About this position

Tower Laboratories is a leading effervescent product manufacturer in the U.S. We develop and manufacture over-the-counter medications, prescription pharmaceuticals, nutritional supplements, soft drink tablets and other consumer products on a contract basis. We are continually expanding our effervescent product base and currently have several new and interesting products in the research and development phase right now. We are a family owned company and have been in business for over 40 years.

POSITION SUMMARY:

Responsible for the operational and administrative duties needed to ensure that the Quality Assurance auditing in the Montague facility operates effectively and efficiently and is fully integrated with Tower Labs’ business objectives. This includes supervising auditor(s), performing necessary inspection and testing required for product release, supporting the manufacturing operation, providing timely information and communicating with both internal and external customers. This position also has responsibilities with proper documentation.

ESSENTIAL FUNCTIONS:

• Oversee daily activities of QA Auditor(s); providing direction of responsibilities and guidance for completing tasks as well as providing any necessary training.
• Familiar with FDA rules, regulations and understanding of FDA processes.
• Conduct packaging audit, ensuring final product meets packaging specifications and is within the allowed accepted quality limits (AQL); inspect all incoming packaging components, ensuring specifications are met by performing appropriate tests following determined component specifications.
• Lead and conduct investigations, as directed, and collect information to assess root causes when product or processes are not meeting specifications.
• Conduct internal GMP audits to ensure compliance to cGMP and internal procedures and policies.
• Participate in, lead and/or co-lead all audits conducted onsite.
• Audit finished/completed batch production documents and release of finished product.
• Communicate identified manufacturing deficiencies to key personnel (Machine Operator, Quality Manager, Production Supervisor etc.).
• Work with cross functional team to determine and correct root cause issues.
• Coordinate packaging specifications; review and approve Bill of Materials (BOM).
• Perform all work in accordance with established Safety, cGMP and company procedures; support company mission and values.
• Other responsibilities as assigned.

ESSENTIAL SKILLS and EXPERIENCE:

• Five years experience in Quality Assurance leadership in the pharmaceutical industry.
• Demonstrated current knowledge of cGMP regulations and industry standards.
• Ability to train others and provide guidance.
• Strong team player, demonstrated team attitude and behaviors.
• Working knowledge of MS Word and MS Excel.
• Excellent organizational skills; ability to delegate.
• Strong attention to detail.
• Strong problem-solving and analytical skills.

EDUCATION:

Bachelor’s degree in Science preferred; equivalent experience in Quality Assurance in the pharmaceutical industry may be substituted.

BENEFITS AND SALARY INFORMATION:

Full-time employees are eligible for the following benefits after meeting any applicable waiting periods:

• Medical insurance
• HSA option
• Vision insurance
• Accident, critical illness, and hospital indemnity insurance
• Voluntary life insurance
• Company-paid life insurance
• Long-term disability coverage
• 401(k) with an employer contribution of up to 3%
• Paid time off, sick time, and 9 paid holidays

Tower Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law.

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