Quality Assurance Manager

IBM; Milwaukee (WI); On-site; USD 103,000 - 170,000; Full time

Benefits offered by this job

Mentor

Benefits package

Growth opportunities

Job summary

International Business Machines Corporation in Milwaukee, WI is seeking a Quality Assurance Manager who thrives under pressure to ensure our software delivery meets the highest standards. You will lead QA activities, drive automated testing, and guide cross-functional teams through complex projects.

As the ideal candidate, you bring a solid background in QA practices, a keen eye for detail, and comfort owning projects from concept to delivery.

Qualifications

• Experience with QA best practices and industry standards.
• Ability to own projects from concept through delivery.
• Strong analytical and testing mindset.
• Comfort with cross-functional collaboration.

Responsibilities

• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Track and report on key performance metrics for technology services
• Ensure code quality through automated linting, testing, and static analysis
• Turn vague tickets into crisp SpecFlow acceptance criteria
• Work with data teams to surface production insights
• Trace bugs across multiple testing services to root cause
• Collaborate with partners to scope and deliver projects full-time

Skills

Project ownership

Attention to detail

Prioritization under pressure

QA fundamentals

Job description

Half craft, half stubbornness, our Quality Assurance Manager role asks you to make Creativity systems behave under pressure they were never promised. Reduce it to essentials and you have $103,000 - $170,000, a WI Quality Assurance Manager seat, 7 years asked, and a clear climb ahead.

Key Responsibilities

• Investigate, diagnose, and fix bugs reported by users and monitoring tools
• Track and report on key performance metrics for technology services
• Ensure code quality through automated linting, testing, and static analysis
• Turn vague technology tickets into crisp, testable SpecFlow acceptance criteria
• Work closely with data teams to surface insights from production systems
• Trace an outcome-focused technology bug across three Exploratory Testing services to the one bad line
• Pair with cross-functional partners to scope and deliver full-time projects

What You'll Bring

• Solid understanding of technology best practices and industry standards
• A steady hand when three priorities all claim to be number one
• An eye for the zero-bureaucracy detail that separates fine from finished
• Comfortable owning projects from concept through delivery

Few people outside WI realize that IBM powers a surprising slice of the technology infrastructure running across Milwaukee, WI today. At IBM the org chart is flat enough that good ideas don't need a passport to travel.

You bring the Jest; we bring $103,000 - $170,000, a mentor, a benefits package, and the freedom to grow on your terms in Milwaukee.

Currently hiring in Milwaukee, WI, with a fresh listing as of today.