Quality Assurance Manager

ProAmpac; Clinton (MO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Retirement savings with company match

Healthcare benefits

Paid time off

Career development opportunities

Inclusive work environment

Job summary

ProAmpac is seeking a full-time Quality Assurance Manager to lead the quality team, ensuring compliance with SQF, food safety programs and customer requirements. You will drive non-conformance resolution, issue trending, and cross-functional collaboration to maintain product quality and regulatory compliance.

The role emphasizes training, inspections, and liaison with agencies, with a focus on continuous improvement, customer satisfaction, and safe manufacturing practices.

Qualifications

• Bachelor's degree in a related field or equivalent combination of education and experience.
• Minimum of 5 years' work experience in manufacturing and/or quality assurance.
• Experience with SQF, GMP, HACCP, or related food safety programs preferred.

Responsibilities

• Manage Plant Non-Conformance System and provide trend data to production.
• Review dispositioning of non-conformances and communicate trends.
• Lead programs to ensure food safety and quality per plans and customer requirements.
• Develop plant training, conduct internal inspections, and liaise with outside agencies.
• Establish and audit PCPs, CCPs, and SOPs to meet customer requirements; implement corrective actions.
• Identify and communicate customer requirements to production and support teams.
• Manage Customer Complaints Process and drive corrective actions.
• Maintain knowledge of government regulations (AIB, USDA, FDA, IMS, etc.).
• Coordinate daily operations with the quality team and other departments; support SQF practices.
• Serve as SQF Practitioner backup and maintain SQF system compliance.

Skills

Quality assurance leadership

Manufacturing experience

Regulatory compliance

SQF/food safety knowledge

Education

Bachelor's degree in Business/Engineering or related field

Job description

Description

Are you ready to grow your career with a company that values your hard work, safety, and success? Join ProAmpac, a global leader in flexible packaging solutions. We're more than just a place to work – we're a team that's shaping the future of packaging.

About Us

ProAmpac is a global leader in flexible packaging – known for our innovation, customer service, and commitment to quality. We serve a wide range of industries with creative, sustainable solutions. Our five core values drive everything we do: Integrity

• Intensity


• Innovation


• Involvement


• Impact

We are looking for a full-time Quality Assurance Manager that will lead the efforts of the quality team. Duties include planning, organizing, training, coaching, compliance with various customers, company, government requirements and guidelines

SQF and/or Food Industry Experience Required

What You'll Do:

• Manage Plant Non-Conformance System 15%


• Review process for dispositioning process non-conformances and provide trend data to production


• Food Safety 15%


• Lead team efforts centered around programs to ensure food safety


• Develops plant training, conducts internal inspections and acts as a point of contact with outside agencies on the topic


• Together with other members of the leadership team, ensures compliance with Food Safety and Food Quality Plans in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support department teams. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes to ensure customer requirements are met. Reviews incidents during which the procedures are not met, and determines appropriate corrective action for employees failing to follow standard procedures


• Customer Requirements 10%


• Works with leaders in identifying and communicating customer requirements


• Develops PCP's to ensure customer requirements are met


• Manage Customer Complaints Process 35%


• Receive, review, disposition and facilitate the complaint corrective action response process


• Governmental Regulations 10%


• Be knowledgeable of various government regulations, auditorial or legal requirements that must be complied with (i.e. AIB, USDA, FDA, IMS, etc.)


• Daily Operation 15%


• Work with the quality assurance team to facilitate effective communication, interaction and support between the quality group and other areas


• Serves as SQF Practitioner backup


• The designated SQF Practitioner backup is responsible for developing, implementing, and maintaining Safe Quality Foods (SQF) requirements in alignment with the Hazard Analysis Critical Control Points (HACCP) Prerequisites and Food Safety Quality Manual (FSQM) and manages the SQF System in the absence of the designated SQF practitioner

What You Bring:

• Bachelors – Business, Engineering or related Field; combination of related education and experience may be substituted for bachelor's degree


• Minimum of 5 years' work experience within manufacturing and/or quality assurance.

What We Offer:

• Competitive compensation with performance-based incentives and retirement savings plans with company match


• Customizable group benefits including health, dental, life, disability, and travel insurance


• Paid time off


• Career development opportunities


• A dynamic, inclusive work environment where your voice matters and your growth is supported

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job Category: Quality Full-Time