Quality Assurance Manager

EMD Electronics; Charlotte (NC); On-site; USD 105,000 - 158,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Retirement contributions

Other perquisites

Job summary

EMD Electronics seeks a Quality Assurance Manager to lead the analytical lab in Charlotte, NC and oversee the ISO 9001 quality management system. You will guide QA/QC staff, ensure certificates of conformance, and drive continuous improvement through data-driven decisions.

You will coordinate audits, investigations, and risk reduction with manufacturing partners and customers, striving for reliable quality and compliant operations. Domestic travel is limited to under 10%.

Qualifications

• Bachelor’s degree in chemical engineering, chemistry, or related life science field.
• 7+ years in manufacturing and quality labs, with 2+ years in people management.
• At least 2 years of ISO 9001 quality management and audits.

Responsibilities

• Lead day-to-day quality activities of an analytical laboratory in Charlotte, NC.
• Own the laboratory’s ISO 9001 quality management system (QMS).
• Guide quality assurance and quality control colleagues.
• Coordinate audits, customer investigations, nonconforming product decisions, and risk reduction initiatives.
• Partner with manufacturing and customers to turn data into action and drive continuous improvement.
• Travel is <10% and primarily domestic.

Skills

People management

Quality management

Communication

Time management

Audit experience

Root cause analysis

Data analysis

Education

Bachelor’s degree in Chemical Engineering, Chemistry, or related field

Tools

ISO 9001

Control Plans

FMEA

CAPA / 8D

Measurement System Analysis

Document Control

Statistical Process Control

Job description

Work Your Magic with us! Start your next chapter and join EMD Electronics.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

Help shape quality for highly engineered materials used in the integrated circuit industry. As Quality Assurance Manager, you will lead the day to day quality activities of an analytical laboratory in Charlotte, North Carolina and support the quality management system for United States manufacturing. You will own the laboratory’s ISO 9001 quality management system, guide quality assurance and quality control colleagues, and ensure reliable certificate of conformance reporting, analytical support, equipment performance, calibration, qualification, and method improvement. You will coordinate audits, customer investigations, nonconforming product decisions, and risk reduction initiatives while partnering with manufacturing and customers. By turning data into clear action, you will strengthen compliance, product quality, safe operations, and continuous improvement. The role includes less than 10% travel, primarily domestically.

Who You Are

Minimum Qualifications

• Bachelor’s degree in Chemical Engineering, Chemistry, or another engineering or life science discipline.
• 7 or more years of combined experience in manufacturing and quality laboratory environments, including at least 2 years of people management.
• At least 2 years of experience with ISO 9001 quality management systems and audits.

Preferred Qualifications

• At least 5 years of experience managing a quality control laboratory.
• Experience leading customer information requests and investigations, statistical analysis, root cause problem solving, and quality tools such as control plans, failure mode and effects analysis, change control, document control, statistical process control, 8D problem solving, and measurement system analysis.
• Experience in a semiconductor or chemical manufacturing environment.
• ISO 9001 Quality Auditor, American Society for Quality, or Certified Quality Engineer certification.
• Strong communication, organization, and time management skills.

US Base Pay Range for this position – $105,400 to $158,000

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!