Quality Assurance Manager

Colliers International; Carlsbad (CA); On-site; USD 149,000 - 208,000; Full time

Job summary

Colliers International in Carlsbad is seeking a Quality Assurance Manager to translate stakeholder needs into reliable testing and performance improvements. You’ll lead end‑to‑end technology projects and own performance testing and tuning for our Adaptability platform.

You will work with Zephyr and LoadRunner, document systems for faster onboarding, and drive postmortems to prevent outages. A mentor and strong benefits package accompany the role.

Qualifications

• 8+ years leading technology projects end to end.
• Confident communicator across email, calls, and in person.
• Able to document processes while fresh.

Responsibilities

• Translate fuzzy product wishes into shippable Adaptability services.
• Tune Zephyr queries to prevent timeouts under load.
• Shave milliseconds off the technology hot path for users.
• Document the Load Testing system for quick onboarding.
• Land performance wins measurable in CA retention numbers.
• Drive postmortems to stop outages recurring.
• Integrate third-party services into the Colliers stack.
• Pair with analysts to align LoadRunner models with real behavior.

Skills

Communication skills

Documentation discipline

End-to-end technology leadership

Carlsbad market familiarity

Tools

Zephyr

LoadRunner

Adaptability services

Job description

You've debugged enough Teamwork to develop opinions, and Colliers International has a Quality Assurance Manager role in Carlsbad where opinions are currency. The $149,000 - $208,000 is the floor, not the ceiling; with 6 years and technology ownership, this Colliers International role keeps rising.

Key Responsibilities

• Translate fuzzy product wishes from Colliers International stakeholders into shippable Adaptability services
• Tune Zephyr queries until the CA database stops timing out under load
• Shave milliseconds off the technology hot path that Colliers International users feel every click
• Document the Load Testing system so the next manager engineer onboards in days, not weeks
• Land Adaptability performance wins Colliers International can measure in CA retention numbers
• Drive the Zephyr incident postmortem that stops the Carlsbad outage from recurring
• Integrate third-party services and internal tools into the Colliers International stack
• Pair with technology analysts so Colliers International's LoadRunner models match real behavior

What You'll Bring

• Familiarity with the Carlsbad market and local technology landscape
• 8 or more years steering technology projects end to end
• Confident communicator across email, calls, and in-person meetings
• The discipline to document while it's fresh, not after it's forgotten
• Working familiarity with freelance schedules and team norms at Colliers International

Colliers International turned a frustration with technology into a fiercely-supportive business that now serves customers far beyond CA. Our Carlsbad office runs on mutual respect, low ego, and a genuine willingness to help.

For this Quality Assurance Manager role we offer $149,000 - $208,000, a mentor who has walked the path, and benefits designed for life outside Colliers International.

This listing is current and monitored daily by our talent team.

Got 6 of technology experience itching for a new home? This is the door.