Quality Assurance Manager

Ventura Foods; Birmingham (AL); On-site; USD 95,000 - 124,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

401(k) match

Profit Sharing

Paid time off

Holidays

Employee assistance

Job summary

Ventura Foods in Birmingham, AL seeks a Quality Assurance Manager to lead food safety, quality assurance and sanitation programs at the plant. You will drive continuous improvement, partner with regulatory agencies and customers, and mentor the QA team to uphold high standards.

The role emphasizes data-driven metrics, audits, and cross-functional collaboration to ensure compliant products and a strong food safety culture.

Qualifications

• BS in Food Science or Microbiology or equivalent.
• 5+ years of QA in a manufacturing environment.
• 3+ years of supervisory experience.

Responsibilities

• Lead QA supervision and sanitation staff in a 24-hour facility.
• Perform audits and investigate consumer complaints; collaborate with management to resolve issues.
• Oversee GMPs, Food Safety Plans, and regulatory compliance.
• Track metrics and manage QA department budgets and scorecards.

Skills

Leadership

Team building

Communication

Decision making

Education

BS in Food Science or Microbiology

Job description

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Quality Assurance Manager

Location: Birmingham, AL, US, 35201

Position Summary:

Plans, coordinates and directs the food safety, quality assurance, and sanitation programs designed to ensure that the plant and finished products conform to all customer, federal and state regulatory requirements, as well as, implements and maintains Ventura Foods Corporate Quality Assurance policies and procedures. Serves as the plant liaison in dealings with regulatory agencies, certification bodies and customers' expectations. Provides leadership to the QA team by thinking strategically and driving continuous improvement at the plant level. Promotes a strong Food Safety Culture by use of leadership skills.

Major Duties and Responsibilities:

• Provides direct support, leadership and direction to QA Supervision and Sanitation staff in a 24 hour facility. Provides direct and indirect to all subordinates (QA Supervision, Sanitation Supervision, and any other QA/Sanitation staff) including making staffing decisions, providing training and development opportunities, and conducting performance reviews, coaching sessions, and weekly 1x1 meetings with direct reports.
• Maintains and improves product quality by completing product and compliance audits, investigating consumer complaints; collaborating with other members of management to resolve issues.
• Maintains the food safety aspect of the plant by periodically performing internal audits of the facility to verify that procedures mandated by the company, state and Federal governmental agencies are being adhered to. This includes GMPs, Sanitation, Food Safety Plans, and Safety. Ensures that all preventative measures as outlined in Food Safety plan are executed, monitored, and record reviewed to include corrective and preventative actions.
• Ensure that all appropriate metrics and key process indicators are measured, tracked and trended. Report on metrics as needed on QA Business Plans, 1x1's and scorecards. Maintain department budgets to ensure fiscal responsibility.
• Maintains all aspects of the Quality Assurance Laboratory, including microbiological, chemical, physical and sensory aspects of all food products manufactured at this facility. This also includes coordination of the sampling and testing with Production.
• Oversees the Pest Control program in the facility through coordination with contracted pest control service representatives.
• Ensure all applicable training is completed for QA and Sanitation staff. Ensure a training matrix is maintained to monitor training and bench strength levels. Ensure applicable and required certifications are held by appropriate team members.
• Acts as plant liaison in dealings with regulatory agencies and customer company representatives and auditors. Reviews and maintains all required processing records and regulatory inspections and reports. Provides support to R and D on projects as needed.
• Follow all company policies and procedures. Comply with all safety policies and procedures to maintain a safe work environment. Report all safety, food safety and quality issues to management. Work cooperatively and cross functionally to drive continuous improvement efforts.

Education and Experience:

• Bachelor of Science,Food Science, Microbiology degree is a plus and/or equivalent experience is required.
• Demonstrated increasing responsibility in a fast-paced manufacturing environment in the food or related industry.
• 5+ years experience in the Quality Assurance field as well as 3 years supervisory experience is desired.
• Statistical Analysis and Problem Solving Skills (5Why's, Fishbone Diagrams, etc.) strongly recommended.

Knowledge and Skills:

• Strong leadership, team building, motivator.
• Able to prioritize, be decisive, strong communication and basic computer skills are required.
• Data analysis is a plus.

Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses. We make exclusive products for the world's most iconic restaurants and retailers, we provideready-to-goproduct solutions for professional kitchens, and we make consumer brands everyone knows and loves. When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work. As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:

• Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
• Profit Sharing and 401(k) matching (after eligible criteria is met)
• Paid Vacation, Sick Time, and Holidays
• Employee Appreciation Events and Employee Assistance Programs
• Salary Base Range of $95,234.00-$123,995.55*
• Annual bonus (based on the incentive program terms and conditions)

*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets. Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography. Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.

Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values. We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace.

Ventura Foods is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Ventura Foods may use Artificial Intelligence (AI) assisted tools at certain stages of our hiring process, including identifying & sourcing candidates, reviewing applications and matched candidates on job boards and websites, and generating screening questions to help us work more efficiently and consistently. We regularly review our tools to promote fairness and reduce the risk of bias. However, while these tools support our process, every hiring decision is made by a real person on our team. Applicants in the State of New York may request an alternative process by contacting us at [e-mail] .