Quality Assurance Manager

AdvancedPCB; Anaheim (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

AdvancedPCB is seeking a Quality Manager to lead our quality team and maintain the Quality Management System (QMS) ensuring printed circuit boards meet customer and industry standards. You will drive continuous improvement, manage certifications, and coordinate cross-functional QA activities across multiple sites.

Candidates should have 5+ years in PCB/electronics quality, with ISO 9001/AS9100 experience, and a track record in corrective action and data-driven decision making.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field; advanced degree preferred.
• 5+ years in quality assurance within manufacturing, preferably electronics or PCB manufacturing.
• Knowledge of ITAR regulations and their application to manufacturing processes.
• Experience leading quality teams and implementing quality management systems (ISO 9001, AS9100).
• Proficiency with quality tools and methodologies (Six Sigma, Lean, RCA).
• Excellent analytical and problem-solving skills with attention to detail.

Responsibilities

• Lead the facility's quality team and QMS to ensure PCBs meet customer and industry requirements.
• Manage ISO/AS9102, MIL-SPEC 55110, 31032 certifications and documentation; maintain files for UL and others.
• Evaluate corrective actions and prevent recurrence; drive improvements and root-cause analysis.
• Update quality manuals and procedures; ensure annual review and compliance.
• Assess rejected materials against IPC standards; provide corrective action.
• Publish daily, weekly, and monthly quality performance reports and trends.
• Oversee data systems for yield, CAR, and restart; work with management on action plans.
• Supervise receiving/shipping document control and QA staff.

Skills

Quality leadership

ISO 9001/AS9100

ITAR regulatory knowledge

Root cause analysis

Lean / Six Sigma

Process improvement

Cross-functional communication

Strong analytical skills

Manufacturing quality control

Documentation control

Education

Bachelor's degree in EE/Mech or related

Advanced degree preferred

Tools

Quality tools

Documentation systems

Job description

Lead the facility’s quality team and Quality Management System to ensure printed circuit boards meet customer and applicable industry requirements. Support corporate quality initiatives and continual improvement.

Key Responsibilities:

• Managing the following: ISO / AS9102, MIL-SPEC 55110, 31032 Certification & Documentation, update and Maintenance of files applicable to UL & other outside agencies & customers as well as manage all quality departs staff, productivity, quality and discipline.
• Evaluate and verify evidence of recurrence prevention for all internal corrective action reports & direct changes or improvements as necessary.
• Evaluate and direct improvements for all process procedure documents, training checklists, process tests, review & sign-off revisions
• Evaluate and update quality manual and applicable procedures as necessary (annually).
• Evaluate rejected and defected materials for acceptability by internal and/or IPC standards.
• Provide failure analysis of product rejected both internally & returns to accurately provide corrective action & recurrence prevention.
• Daily evaluate rejects resulting in restart orders, provide failure analysis as needed, assign root cause by department/process, and publish report daily.
• Weekly evaluate reject statistics from previous week. Assist managers & department supervisors in identifying root cause and their solutions.
• Monthly compiles reject statistics for the month, chart both 13-week & year-to-date progression of rejects and analyze for trends. Assist managers & department supervisors in identifying root cause and their solutions.
• Monthly produce year-to-date statistical reports to analyze and track overall department, shipping yield, restart and production yield performance. Assist senior management in identifying problem areas and initiating possible solutions.

The Manager is also responsible for:

• Manage and evaluate Underwriters Laboratories file, maintain accuracy to current applications & processes as well as future needs. Design and produce necessary qualification samples and/or complete the necessary applications to maintain and/or obtain certifications.
• Respond to customer surveys, both written and verbal, regarding our capabilities, processes and acceptance criteria, quality system and performance ability in all areas of production. Act as the secondary contact for "on-site" quality audits & surveys from customers as well as other licensing agencies.
• Act as AC representative to customers and others that visit our facility. Remain knowledgeable and up-to-date on processes and equipment throughout our facility and communicate at a level that is understandable to those individuals or groups that tour our facility.
• Maintain and improve data gathering tools for the purpose of providing accurate and up-to-date information to senior management regarding process yields and trend analysis. Oversee and maintain the operation of the Yield, CAR & Restart Access databases.
• Manager is also responsible for managing and overseeing the following areas, Customer complaints, AOI, Cross section lab, in-process inspection, final inspection, and quality engineering, Shipping and receiving. Work with all areas to determine product acceptability.
• Work with customers when issues arise with product shipped. Determine the issue and work to resolve quickly, and able to maintain customer confidence in our company.
• Daily be active on the production floor, to answer questions, oversee potential quality issues in manufacturing and ultimately be responsible for the quality of all manufacturing.
• Daily manage and oversee all receiving and shipping document control.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field; advanced degree preferred.
• Proven experience (5+ years) in quality assurance within a manufacturing environment, preferably in electronic components or circuit board manufacturing.
• Strong knowledge of ITAR regulations and their application to manufacturing processes.
• Experience leading quality teams and implementing quality management systems (ISO 9001, AS9100, etc.).
• Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Root Cause Analysis).
• Excellent analytical and problem-solving skills with meticulous attention to detail.
• Effective communication skills to interface with cross-functional teams, customers, and regulatory agencies.
• Ability to thrive in a fast-paced, dynamic environment with changing priorities.
• At least 5 years of ex in the PCB Industry is a Must.

Equal Opportunity Employer

AdvancedPCB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law (EEOC).

About AdvancedPCB

AdvancedPCB is a leading manufacturer of high-reliability printed circuit boards. The company features six total manufacturing sites: Santa Clara (headquarters in the heart of Silicon Valley), two locations in Southern California, one in Maple Grove, Minnesota, Aurora, Colorado, and Chandler, Arizona. Currently, the company is valued at over $200 million and operates approximately 180,000 square feet of manufacturing space with over 800 employees, making AdvancedPCB one of the largest privately held printed circuit board manufacturers in North America. At AdvancedPCB we provide high-quality electronic PCB assemblies to a diverse customer base across military, medical, and commercial industries.

Visit Us:

https://www.advancedpcb.com

This position is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with ITAR requirements, candidates must be a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Candidates must also be eligible to obtain any required authorizations from the U.S. Department of State.

• Additionally, all applicants must be able to successfully pass a background check as part of the hiring process.