Quality Assurance Lead OTF Inspector (Print/Packaging Manufacturing)

Resource Label Group; Garner (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Resource Label Group in Garner, NC is seeking a Quality Assurance Technician Lead to inspect commercial and pharmaceutical products at each production stage and coordinate documentation. You will oversee QA Technicians and direct workflow to achieve quality objectives.

You will collaborate with the QA Manager to collect data for audits, participate in CAPAs, support rework, and ensure a clean, safe work environment while complying with SOPs and cGMPs.

Qualifications

• High School diploma or GED with at least one year quality control experience.
• Printing industry experience preferred.
• Ability to read a ruler to 1/64 inch.
• Strong attention to detail and communication skills.
• Familiarity with ISO 9001 quality standards.
• Capable of sitting, standing or walking for extended periods.

Responsibilities

• Inspect presses, cutting machines, folders, and pack-out stations for quality.
• Oversee QA Technicians and direct workflow to meet quality objectives.
• Coordinate data for internal audits, investigations, and process improvements.
• Support rework of defective products to meet standards.
• Ensure SOPs and cGMP compliance.
• Lead investigations into NCRs, CAPAs, and customer complaints.
• Perform other quality-related tasks as assigned.
• Inspect first articles, in-process products, and final releases to confirm specs.
• Verify packing and labeling of finished cartons.
• Conduct rub tests and barcode scans for durability and accuracy.
• Periodic comparator checks of printed materials for consistency.

Skills

Attention to detail

Effective communication

Read ruler to 1/64 inch

ISO 9001 knowledge

Team leadership

Computer literacy

Education

High School diploma or GED

Tools

Barcode scanners

Quality measurement tools

Job description

The Quality Assurance Technician Lead is responsible for the inspection of commercial and pharmaceutical products at each stage of production and coordinating at all levels for documentation purposes. The QA Technician Lead will oversee a team of QA Technicians and direct workflow as needed.

Responsibilities

• Conduct regular inspections across presses, cutting machines, folders, and pack-out stations to ensure product quality and compliance with specifications.
• Oversee and manage the workflow of QA Technicians, assigning tasks and providing direction to achieve quality objectives.
• Collaborate with the QA Manager to collect and organize data for internal audits, investigations, and process improvements.
• Support and coordinate the rework of defective products when required to meet quality standards.
• Maintain a clean, organized, and safe work environment, promoting adherence to safety and cleanliness standards.
• Ensure compliance with company Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs).
• Perform finished product inspections for commercial items to ensure they meet established criteria.
• Lead or assist in investigations related to Non-Conformance Reports (NCRs), Corrective and Preventive Actions (CAPAs), and customer complaints.
• Perform other quality-related tasks as assigned.

With the support of the QA team, the Quality Team Lead will also perform following as needed:

• Conduct inspections of first articles, in-process products, and final releases to confirm compliance with customer specifications.
• Verify the correct packing and labeling of finished product cartons.
• Perform rub tests and barcode scans as needed to validate product durability and accuracy.
• Conduct periodic comparator checks of printed materials to ensure consistency and adherence to quality standards.

Qualifications

• High School diploma or GED with a minimum of one year of experience in quality control, preferably in the printing industry.
• Working knowledge of computer systems.
• Strong attention to detail and effective communication skills.
• Strong experience interpreting and applying ISO 9001 standards.
• Must be able to read a ruler to 1/64”.
• Must be able to sit, stand, or walk for extended periods.
• Ability to lift up to 50 pounds and uses hands and fingers in continuous and repetitive motions.