Quality Assurance Lead, Logistics & Warehousing

Coastal Elite Pro; Walnut Cove (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Coastal Elite Pro is seeking a Quality Supervisor to lead quality operations within a transportation and warehousing facility in North Carolina. You will oversee audits, track KPIs, and drive improvements while ensuring compliance and safety.

In this role, you will train associates, partner with operations to standardize processes, and use data analytics and automation tools to reduce errors and raise service levels in a collaborative, performance-driven environment.

Qualifications

• Experience in quality management, auditing, and process improvement.
• Ability to lead and communicate in a team environment.
• Familiarity with data analysis and automation tools.

Responsibilities

• Oversee inbound and outbound audits for accuracy and compliance.
• Track KPIs, investigate defects, and implement corrective actions.
• Partner with operations to standardize processes and improve quality.
• Train associates to uphold high quality and safety standards.
• Use data, automation, and analytics to reduce errors and improve service levels.
• Drive continuous improvement in a collaborative environment.

Skills

Leadership

Communication

Quality management

Auditing

Process improvement

Data analysis

Tools

Automation tools

Job description

Coastal Elite Pro is seeking a Quality Supervisor to lead quality operations within a transportation and warehousing facility in North Carolina. You will oversee audits, track KPIs, and drive improvements while ensuring compliance and safety.

In this role, you will train associates, partner with operations to standardize processes, and use data analytics and automation tools to reduce errors and raise service levels in a collaborative, performance-driven environment.