Quality Assurance Lead

Leidos; Edgewood (MD); Hybrid; USD 73,000 - 133,000; Full time

Job summary

Leidos is seeking a Quality Assurance Lead to support the CHS 6 program for the U.S. Army. The role partners with program leadership to drive quality, compliance and process improvements across a large, complex procurement environment.

Hybrid work with travel to Edgewood, MD (up to 25%). Candidate must be eligible for a DoD Secret clearance and have ISO 9001/AS9100 experience. The position emphasizes data-driven decisions and continuous improvement.

Qualifications

• Bachelor’s or Master’s degree with related QA experience.
• US citizenship with ability to obtain DoD Secret clearance.
• Experience in procurement environments and QA risk management.
• ISO 9001/AS9100 quality systems experience.
• Experience conducting quality audits and external certifications.

Responsibilities

• Develop QA surveillance strategies with the Program Manager.
• Lead QA planning, work product reviews, and quality audits for CHS-6.
• Implement and maintain the QAPP.
• Analyze post-delivery reports and identify trends.
• Drive Lean Six Sigma events to improve cross-functional processes.
• Support Power BI dashboards monitoring performance and SLAs.
• Perform root cause analyses and provide data-driven recommendations.
• Prepare and present QA data to program leadership and external stakeholders.
• Coordinate cross-site audits and travel for on-site readiness.

Skills

QA surveillance

Data analysis

Power BI

Communication

Lean six sigma

Education

Bachelor’s degree (4+ years)

Master’s degree (2+ years)

Tools

SharePoint

MS Office (Word, Excel, PowerPoint, Visio)

Job description

Quality Assurance Lead

Location: Hybrid with travel to Edgewood, MD; local candidates preferred

Clearance: Ability to obtain a Secret clearance

Leidos is seeking an experienced Quality Assurance Lead to support the U.S. Army’s Common Hardware Systems, 6th Generation (CHS 6) program. This position will serve as the program’s Quality Assurance lead, partnering closely with program leadership to drive quality, compliance, process improvement, and operational excellence across a large and complex technology procurement and lifecycle support environment. The Quality Assurance Lead will have a key role in establishing and maintaining the program’s quality framework, leading quality audits and continuous improvement initiatives, analyzing performance and operational trends, and providing data driven recommendations to program leadership. This position is well suited for a quality professional who enjoys working across technical and operational teams, improving complex processes, and using quality management principles and data to drive measurable program performance. This position offers a hybrid work arrangement with travel to Edgewood, MD, based on customer and program needs, with travel anticipated to be up to 25%. Local candidates or those within a reasonable commuting distance of Edgewood are preferred.

Primary Responsibilities

• Works directly with the Program Manager to develop strategies, goals, tasks, roles, responsibilities, and information needs for QA surveillance.
• Serve as the CHS-6 program’s QA lead for the performance of planning, work product reviews, and quality audits
• Implement and maintain the Quality Assurance program Plan (QAPP).
• Analyze post-delivery reports; provide feedback for trends, recommend actions to correct procedural, product, or process deficiencies.
• Assist in establishing and streamlining processes spanning multiple technical areas.
• Facilitate lean six sigma improvement events to address complex technical issues and problems that impact multiple areas or disciplines.
• Facilitate lean six sigma improvement events to employ ingenuity and creativity to develop new streamline processes and contributing to technical solutions.
• Support development of Power BI dashboards to monitor contractor performance, inventory levels, and compliance with SLAs and PWS requirements.
• Analyze survey feedback from military installation points of contact (POCs), identifying trends and key drivers of contractor satisfaction and dissatisfaction.
• Conduct root cause analysis (RCA) of service delivery issues, providing data-driven recommendations to improve program performance.
• Provide ad-hoc data analysis and reports to support decision-making for program leadership and external stakeholders.
• Identify key performance trends impacting program effectiveness, delivery orders, business operations system shortfalls, and regional variations in service delivery.
• Support the integration of lean improvement solutions to streamline data extraction, transformation, and reporting; reduce manual work and improve accuracy.
• Support Quality Management Reviews by reporting to higher level management on the program’s quality achievements and the program’s progress towards meeting quality objectives.
• Update the program’s Tailored Process Baseline (TPB), as required.
• Provide review and input to program plans and other program documents in support of accurate and on-time CHS-6 deliverables.
• Execute timely quality audits in adherence with the program’s audit schedule and in compliance with Leidos policies and direction, report audit results to program leadership.
• Generate corrective action requests for audit findings and maintain the Common Audit Database (CAD) with timely updates/closures of audit findings.
• Support external audits conducted in support of maintaining the Enterprise AS9100 for CHS-6 at two site locations and required travel for on-site readiness, audits and pre-DCMA audits/inspections.

Basic Qualifications

• Bachelor’s degree with 4+ years of experience or Master’s degree with 2+ years prior relevant experience.
• US citizenship and the ability to obtain a DoD Secret security clearance.
• Quality assurance experience in a procurement environment.
• Experience supporting program functions by identifying risks, researching technical issues, and gathering necessary information to inform PMO-level decision-making and Program-level strategic planning.
• Demonstrated experience as a subject matter expert in quality assurance, supporting the development of new business operating processes and procedures that align with emerging trends and industry best practices.
• Demonstrated experience with detailed analysis to mitigate risk and resolve operational issues and critical processes.
• Demonstrated experience with reporting regulations; improvement events that enhance operational compliance.
• Experience implementing ISO 9001/AS9100 Quality Management Systems.
• Experience conducting quality audits and preparations for external certification.
• Experience working with the following tools: SharePoint, MS Office products (Word, Excel, PowerPoint, Visio)
• Good verbal and written skills.
• Ability to multi-task and function in a dynamic fast-paced environment.

Preferred Qualifications

• Industry certification is desirable.
• Familiarity with procurement/warehousing processes a plus.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay Range

Pay Range $73,450.00 - $132,775.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay And Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.