Quality Assurance Lead

generalmotors; City of Rochester (NY); On-site; USD 88,000 - 141,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision care

Retirement savings plan

Job summary

General Motors is seeking an experienced Quality Leader to join the Rochester Operations Central Quality team. You will provide technical and operational leadership for IAFM/Canister and manifold/LOMA-related operations, partnering across Quality, Manufacturing, and Product Engineering.

You will monitor quality metrics, drive containment, root-cause analysis, and implement corrective actions to sustain robust processes from launch through production.

Qualifications

• Bachelor’s degree in engineering or related technical field.

Responsibilities

• Lead quality activities for assigned manufacturing areas and partner with area leadership.
• Establish built-in quality practices including PFMEA, control plans, and standardized work.
• Monitor key quality measures and drive improvement across processes.
• Lead containment and root-cause analysis for customer complaints and internal findings.
• Own reviews of manufacturing changes, releases, and launch deliverables; support PPAP.

Skills

Root cause analysis

Quality management

Industrial manufacturing

Influence without authority

Data-driven problem solving

On the plant floor

Cross-functional collaboration

Education

Bachelor’s degree in engineering

Tools

APQP

PPAP

PFMEA

Control Plans

SPC

MSA

Capability analysis

Power BI

Minitab

Teamcenter

Job description

Job Description

The Role:

General Motors is looking for an experienced Quality Leader to join the Rochester Operations Central Quality team. Reporting to the Quality Manager, this role will provide technical and operational leadership for assigned manufacturing areas, including IAFM/Canister and manifold/LOMA-related operations and component processes.

The Quality Lead is accountable for protecting the customer, strengthening built-in quality, and improving manufacturing performance. This role partners closely with Manufacturing, Quality Engineering, Product Engineering, Manufacturing Engineering, Supplier Quality, and plant leadership to identify risk, resolve complex quality issues, and sustain robust processes from launch through production.

This is a hands-on leadership role for a quality professional who can work independently, influence across functions, and translate data and customer feedback into durable corrective actions.

What You'll Do:

• Lead quality activities for assigned manufacturing areas and serve as the primary quality partner to area leadership.
• Establish and sustain built-in quality practices, including quality-focused checks, PFMEA, control plans, error-proofing, reaction plans, standardized work, and operator training.
• Monitor key quality measures—including first-time quality, parts-per-million performance, scrap, rework, customer complaints, alarm limits, and containment—and drive improvement.
• Lead rapid response to customer complaints, audit findings, internal findings, and emerging issues through containment, communication, root-cause analysis, corrective action, and effectiveness verification.
• Own quality review of manufacturing changes, production tryouts, deviations, temporary work instructions, process approvals, and launch deliverables; support PPAP and production readiness.
• Partner with Manufacturing Engineering and Product Engineering on process controls, equipment, tooling, automation, capability, measurement systems, and change-management decisions.
• Ensure non-conforming material is identified, tagged, contained, traceable, and dispositioned on time, with appropriate escalation of aging or high-risk material.
• Lead and participate in quality audits, layered audits, Built-In Quality reviews, internal audits, and customer-specific assessments.
• Apply Practical Problem Solving, Red X, and other data-driven methods to eliminate recurrence, reduce cost of poor quality, and deliver measurable results.
• Communicate quality trends, risks, countermeasures, and results to leadership; coach quality and cross-functional team members while promoting continuous improvement, safe behaviors, and GM Values.
• Will be responsible for leading a team of Quality Engineers

Your Skills and Abilities (Required qualifications):

• Bachelor’s degree in engineering, manufacturing, quality, or related technical discipline.
• Working knowledge of manufacturing processes, process controls, inspection methods, and quality management systems.
• Significant experience in manufacturing, quality engineering, process engineering, or a related automotive or industrial environment.
• Proven experience in root cause analysis and problem solving.
• Experience with core quality tools such as APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and capability analysis.
• Ability to influence decisions and drive action across Manufacturing, Engineering, Supply Chain, and Quality without relying solely on direct authority.
• Ability to work on the plant floor and respond to changing production, customer, and business priorities.

What Will Give You a Competitive Edge (Preferred qualifications):

• Experience in automotive powertrain, air and fuel management, manifold, LOMA, machining, welding, molding, or assembly operations.
• Experience with manufacturing systems, Built-In Quality, Global Manufacturing System principles, or comparable lean manufacturing systems.
• Quality or process improvement certification, such as Red X, Six Sigma, or equivalent.
• Experience with Teamcenter, plant-floor change management, quality databases, Power BI, Minitab, or similar quality and analytics tools.
• Experience supporting product launches, production readiness reviews, customer-specific requirements, supplier quality concerns, or internal and external audits.
• Experience coaching or mentoring engineers, analysts, team leaders, and manufacturing personnel.

Compensation:

• The expected base compensation for this role is: $88,100.00 - $140,700.00. Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential:

• An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match your skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.