Quality Assurance Engineer, SMGS Planning Tools

Amazon Inc.; Dallas (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Amazon is seeking a skilled QA/Test Engineer to join the SMGS Planning Tools team within AWS. The candidate will contribute to building robust test strategies and automated test solutions for large-scale projects, collaborating with product management, UX, and development teams to ensure high-quality software releases.

The role emphasizes customer-obsessed thinking, strong communication, and a passion for learning new technologies, with potential relocation support for US residents.

Qualifications

• Proven experience delivering large-scale software testing solutions.
• Strong analytical and communication skills.
• Customer-obsessed mindset with willingness to learn new technologies.

Responsibilities

• Test Planning and Strategy: Develop comprehensive test plans and strategies.
• Test Case Development: Design and maintain detailed test cases.
• Test Execution: Execute manual and automated tests across the SDLC.
• Automation Development: Write and maintain automated test scripts to increase coverage.
• Performance and Load Testing: Assess scalability under expected load.
• Test Environment Management: Set up and manage test environments reflecting production.
• Collaboration and Communication: Work with developers, PMs, and other stakeholders to ensure quality standards.

Job description

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

As a member of the SMGS Planning Tools team, you will shape the AWS business's direction as a whole. You will build greenfield solutions from the ground up while using native AWS services and frameworks. The right candidate will have a robust system delivery background, well-rounded technical knowledge, and demonstrated experience working on large scale projects. The candidate must be customer-obsessed, have strong analytical and communication skills, and passionate about learning new technologies.

You will work with software development engineers to understand features and technical implementation. You will also work with groups such as product management, UX designers to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests driving the software development process toward quality-centric methodologies. You will develop automated tests to help fasten testing cycles and release faster to our customers. In this role, you will be responsible to deliver manual/automated solutions to test customer facing features.

This position may be based in Seattle (WA), Dallas (TX), or Herndon (VA). Relocation offered for US residents only.

Key job responsibilities

• Test Planning and Strategy: Developing comprehensive test plans and strategies based on project requirements, ensuring all aspects of the application are covered.
• Test Case Development: Designing, writing, and maintaining detailed, comprehensive, and well-structured test cases.
• Test Execution: Executing test cases (both manual and automated) and ensuring software quality across various stages of the software development lifecycle.
• Defect Identification and Reporting: Identifying, documenting, and tracking defects using bug tracking tools, and working closely with the development team to resolve them.
• Automation Development: Writing and maintaining automated test scripts using appropriate tools and frameworks to increase test coverage and efficiency.
• Continuous Improvement: Continuously identifying and implementing process improvements to enhance the testing process and improve product quality.
• Collaboration and Communication: Collaborating with cross-functional teams, including developers, product managers, and other stakeholders, to ensure quality standards are met.
• Performance and Load Testing: Conducting performance, scalability, and load testing to ensure the application can handle the expected load.
• Test Environment Management: Setting up, maintaining, and managing test environments to ensure they reflect production environments as closely as possible.
• Risk Assessment and Mitigation: Assessing risks associated with releases and working on strategies to mitigate them, ensuring minimal impact on production environments.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.