Quality Assurance Engineer

Zoho; United States; Remote; USD 65,000 - 100,000; Full time

Job summary

Zoho is seeking a QA Engineer to own product quality end-to-end. You will define test plans, create test cases, and execute functional, regression, integration, and exploratory testing across web applications.

You’ll perform API testing, validate data and integrations, and help drive automation and QA process improvements. This role is 100% remote with a flexible, outcomes-driven schedule, collaborating with product and engineering teams globally.

Qualifications

• 3+ years of hands-on experience in software testing/QA, preferably with web applications.
• Strong understanding of QA methodologies, SDLC, STLC, and defect life cycle.
• Experience creating and executing test cases and test scenarios.
• Strong experience with functional and regression testing.
• Good understanding of API testing using Postman or similar.
• SQL/database testing knowledge.
• Experience with bug-tracking and project-management tools such as Jira, Asana, or similar.
• Strong attention to detail and ability to identify edge cases.
• Analytical and problem-solving skills.
• Ability to translate business requirements into test scenarios.
• Strong communication skills; able to work with developers and product teams.
• Experience in Agile/Scrum environment.

Responsibilities

• Understand product requirements, user stories, and acceptance criteria to identify testing requirements.
• Create detailed test plans, test cases, test scenarios, and checklists.
• Perform functional, regression, integration, exploratory, and usability testing across web applications.
• Identify, document, prioritize, and track bugs with clear reproduction steps and supporting evidence.
• Work closely with developers and Product Managers to investigate and resolve issues.
• Perform API testing and validate backend responses, data, and integrations.
• Participate in requirement discussions and identify potential edge cases and quality risks before development is completed.
• Perform regression testing for new releases and ensure existing functionality is not affected.
• Contribute to improving QA processes, testing standards, and release workflows.
• Support automation initiatives where applicable and identify opportunities to reduce repetitive manual testing.
• Take ownership of the quality of features from requirement analysis through release.
• 100% remote work environment.
• Flexible working schedule with a strong focus on outcomes.
• Opportunity to work on diverse products and technologies.
• Direct collaboration with product, engineering, and business teams.
• Ownership and autonomy in your role.
• Work on products used by clients and businesses across global markets.
• A team that values speed, ownership, teamwork, and craftsmanship.

Skills

QA methodologies

SDLC/STLC

Bug life cycle

Agile/Scrum

Analytical thinking

Communication

Tools

Postman

Jira

Asana

Selenium

Playwright

Cypress

Job description

We’re looking for a QA Engineer who can take ownership of product quality, identify issues early, and work closely with developers and product teams to deliver reliable software.

What You’ll Do

Understand product requirements, user stories, and acceptance criteria to identify testing requirements.

Create detailed test plans, test cases, test scenarios, and checklists.

Perform functional, regression, integration, exploratory, and usability testing across web applications.

Identify, document, prioritize, and track bugs with clear reproduction steps and supporting evidence.

Work closely with developers and Product Managers to investigate and resolve issues.

Perform API testing and validate backend responses, data, and integrations.

Participate in requirement discussions and identify potential edge cases and quality risks before development is completed.

Perform regression testing for new releases and ensure existing functionality is not affected.

Contribute to improving QA processes, testing standards, and release workflows.

Support automation initiatives where applicable and identify opportunities to reduce repetitive manual testing.

Take ownership of the quality of features from requirement analysis through release.

Requirements

3+ years of hands-on experience in software testing/QA, preferably with web applications.

Strong understanding of QA methodologies, SDLC, STLC, and defect life cycle.

Experience creating and executing test cases and test scenarios.

Strong experience with functional and regression testing.

Good understanding of API testing using tools such as Postman or similar.

Basic to good understanding of SQL/database testing.

Experience working with bug-tracking and project-management tools such as Jira, Asana, or similar.

Strong attention to detail and an ability to identify edge cases.

Good analytical and problem-solving skills.

Ability to understand business requirements and translate them into meaningful test scenarios.

Strong communication skills and the ability to work effectively with developers and product teams.

Experience working in an Agile/Scrum environment.

Good to Have

Experience with automation testing using Playwright, Cypress, Selenium, or similar tools.

Experience with CI/CD pipelines and release processes.

Experience testing SaaS products, APIs, third-party integrations, or AI-powered applications.

Experience with performance, security, or accessibility testing.

What You’ll Own

Overall quality of the features assigned to you.

Test coverage and release readiness.

Early identification of product risks and edge cases.

Clear and actionable bug reporting.

Continuous improvement of the QA process.

Ensuring that what gets released works as intended—not just that the test cases have been completed.

100% remote work environment.

Flexible working schedule with a strong focus on outcomes.

Opportunity to work on diverse products and technologies.

Direct collaboration with product, engineering, and business teams.

Ownership and autonomy in your role.

Work on products used by clients and businesses across global markets.

A team that values speed, ownership, teamwork, and craftsmanship.