Quality Assurance Engineer

Care Access; Boston (MA); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision insurance

HSA & FSA

Disability insurance

401(k) with company match

Job summary

Care Access is hiring a QA Engineer to ensure quality, reliability, and performance of software for clinical research and pre-screening operations. You will design and implement end-to-end automation with Playwright, perform manual testing on complex user flows, and integrate tests into CI/CD pipelines for fast feedback.

You’ll collaborate across product and engineering teams in a fast-paced environment, triage defects with clear reproduction steps, and help advance QA practices and standards to

Qualifications

• Bachelor's or Master's degree or equivalent experience.
• 3+ years of experience in software QA with meaningful test automation.
• Strong testing instincts and ability to balance automation with manual testing.
• Experience integrating test suites into CI/CD pipelines and APIs testing.
• Excellent communication and collaboration with engineers and PMs.

Responsibilities

• Design, build, and maintain automated end-to-end test suites using Playwright across web and API surfaces.
• Perform exploratory and structured manual testing on complex user flows and edge cases.
• Integrate automated tests into CI/CD pipelines for fast, reliable feedback on PRs.
• Collaborate with engineers and designers to shift quality left and test alongside features.
• Triage, reproduce, and document bugs with clear steps and context.
• Contribute to QA processes, standards, and tooling across the engineering org.
• Participate in test planning, sprints, and release readiness reviews.

Skills

Strong communication

Manual testing

CI/CD workflows

REST testing

GraphQL testing

Fast-moving environment

Education

Bachelor's or Master's degree

Tools

Playwright

Cypress

Puppeteer

GitHub Actions

CircleCI

Job description

Care Access is working to make the future of health better for all.With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care.We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need,and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

The Quality Assurance (QA) Engineer is responsible for ensuring the quality, reliability, and performance of software applications that support clinical research and participant pre-screening operations. This position collaborates with cross-functional product development teams to develop, execute, and maintain comprehensive manual and automated testing strategies, with a strong emphasis on end-to-end test automation using Playwright. The QA Engineer identifies, documents, and helps resolve software defects throughout the development lifecycle, contributing to the delivery of high-quality, compliant, and reliable software solutions that support organizational objectives and enhance the user experience.

How You'll Make An Impact

• Design, build, and maintain automated end-to-end test suites using Playwright across web and API surfaces.
• Perform exploratory and structured manual testing on complex user flows, edge cases, and regression scenarios.
• Integrate automated tests into CI/CD pipelines to enable fast, reliable feedback on every pull request.
• Collaborate closely with engineers and designers during development to shift quality left, writing tests alongside features, not after.
• Triage, reproduce, and document bugs with clear steps and context that accelerate resolution.
• Contribute to and improve QA processes, standards, and tooling across the engineering organization.
• Participate in test planning, sprint ceremonies, and release readiness reviews.

The Expertise Required

• Strong proficiency with Playwright (or a comparable framework like Cypress or Puppeteer) and the ability to write maintainable, reliable tests.
• Solid manual testing instincts: you know when to automate and when hands-on exploration surfaces more value.
• Experience integrating test suites into CI/CD pipelines (GitHub Actions, CircleCI, or similar).
• Familiarity with testing APIs alongside UI flows, including REST and GraphQL endpoints.
• Strong communication skills: you can write a clear bug report, explain a test strategy, and advocate for quality with engineers and PMs alike.
• Comfort working in a fast-moving environment where priorities shift and judgment matters.

Certifications/Licenses, Education, and Experience

• Bachelor's or Master's degree or equivalent experience
• 3+ years of experience in software QA, with meaningful time spent in test automation.

How We Work Together

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel:This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

The expected pay range for this role is $80,000 - $110,000 USD per year for full time team members.

Benefits & Perks (US Full Time Employees)

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contributionCompany paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Mandatory Employer Disclosures

Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction,
Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment,
Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment,
Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability,
Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws,
Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Diversity & Inclusion

We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.