Quality Assurance Director - 4469

ColumbiaCare Services, Inc.; Hayward (CA); On-site; USD 78,678 - 102,299; Full time

Benefits offered by this job

Relocation Assistance

Affordable Medical/Dental/Vision plans

Flexible Spending Account

Generous Paid Time Off

Whole Health & Wellness Reimbursement Program

Professional development and training opportunities

100% Vested Retirement Plan with up to 6% Match

Paid Personal Growth Hours

Company Paid Life Insurance

Spontaneous & Longevity Bonuses

Employee Assistance Program (EAP)

Job summary

ColumbiaCare Services, Inc. is hiring a Quality Assurance Director to be on-site at our Portland Service Center. In this full-time role, you will oversee the implementation of Evidence-Based Practices and ensure program fidelity to meet state standards.

Qualified candidates will have a Master's Degree in a related field and five years of experience in public human services or quality improvement methods. The position offers a competitive salary between $7,050 - $9,166.66 per month depending on experience, along with additional benefits.

Qualifications

• Must be eligible for Qualified Mental Health Professional (QMHP) registration.
• Unlicensed Therapists must actively seek or be willing to obtain licensure.
• Five years' experience with complex public human services systems or healthcare quality improvement methods.

Responsibilities

• Participate in identification and implementation of Evidence Based Practices.
• Collaborate with Program Directors in identifying work processes for standardization.
• Demonstrate competence in quality assurance and improvement.

Skills

Leadership

Communication

Employee management

Data reporting (statistics, access, excel, SQL, VBA)

Education

Master's Degree in Psychology, Counseling, Social Work, or related field

Job description

What We Offer

• Relocation Assistance


• Affordable Medical/Dental/Vision plans


• Flexible Spending Account


• Generous Paid Time Off


• Whole Health & Wellness Reimbursement Program


• Professional development and training opportunities


• 100% Vested Retirement Plan with up to 6% Match


• Holiday Pay (9)


• Paid Personal Growth Hours


• Paid Time Off for Mental Health


• Company Paid Life Insurance


• Spontaneous & Longevity Bonuses


• Loan Forgiveness Program Eligibility


• Employee Assistance Program (EAP) & Tobacco Cessation Program

About The Job

We are looking to hire a Quality Assurance Director to be on-site at our Portland Service Center in Portland, Oregon. The Quality Assurance Director will participate in the identification, implementation, and fidelity measurement of Evidence Based Practices within ColumbiaCare programs and facilities to meet state standards. They will collaborate with Program Directors or designee in identifying work processes that would benefit from standardization including forms, procedures, or practices common to all or most facilities/programs. The Quality Assurance Director will demonstrate competence in leadership, communication, employee management and development, data reporting (statistics, access, excel, SQL, VBA), and quality assurance/quality improvement.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. QMHP employees are also eligible to apply for the Oregon Behavioral Health Loan Repayment Program.

Work Schedule

Monday through Friday, 8:00am – 5:00pm (Full Time, Day)

What You’ll Make

$7,050 - $9,166.66 per month DOE/Credentials. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired).

What You’ll Need

• Must be eligible for Qualified Mental Health Professional (QMHP) registration.


• Master's Degree in Psychology, Counseling, Social Work, or related field.


• Unlicensed Therapists MUST be actively seeking or willing to obtain licensure.


• MUST have five (5) years’ experience with complex public human services systems, or healthcare quality improvement methods.

If not already registered as a QMHP through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire.

Successful applicants MUST have the ability to pass a DHS criminal background check.

Physical Requirements

This position requires the ability to frequently sit, talk, listen, and use hands and fingers. It may require the ability to occasionally walk, climb stairs and ladders, bend, stoop, squat/kneel, use basic tools, and perform other physical tasks as applicable including minimal cleaning tasks; as well as lift, carry, push, and pull up to 30 pounds. Reasonable accommodations can be made.

About Us

ColumbiaCare Services is a non‑profit, behavioral health and Veteran’s service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.

We are proud to be an Equal Opportunity and Affluent Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status as well as bilingual and/or bicultural applicants.