Quality Assurance Coordinator

Management & Training Corporation; San Diego (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, vision, and prescription drug

Dental benefits

Life insurance

Short-term and long-term disability

401(k) retirement plan

Employee assistance program

Paid time off

Paid holidays

Bereavement leave

Civic duty and military leave

Job summary

Management & Training Corporation (MTC) seeks an experienced administrative professional to support the Ernestine Glossbrenner Unit program in San Diego, Texas. The role involves complex administrative duties, policy compliance, and coordination with program leadership to improve treatment services.

The incumbent will disseminate information, maintain records, and assist in monitoring outcomes while ensuring safety and adherence to contract requirements.

Qualifications

• Bachelor’s degree from a CHEA/USDE-accredited institution.
• Two years full-time substance abuse treatment experience; equivalent college credit substitutions allowed.
• Must hold LCDC licensure by the Texas DSHP, or CCJP certification, and QCC licensure to practice in a treatment environment.
• Must maintain licensure/certification for continued employment.
• Valid driver’s license with acceptable driving record, unless waived.

Responsibilities

• Perform advanced administrative support for substance abuse treatment programs.
• Disseminate information and maintain filing systems; ensure compliance with MTC and TDCJ directives.
• Monitor, review, analyze data and prepare reports; recommend improvements to treatment services.
• Prepare, edit, distribute correspondence and maintain record keeping systems.
• Assist program director in developing goals, outputs and measurable outcomes.
• Track and evaluate achievement of outcomes; report quarterly performance measures.
• Model positive social skills and provide feedback to staff on interventions.
• Maintain accountability of staff, inmates and property; adhere to safety practices.

Education

Bachelor’s degree

Two years substance abuse treatment experience

Licensed Chemical Dependency Counselor (LCDC) licensure

Certified Criminal Justice Professional (CCJP)

Qualified Credentialed Counselor (QCC) licensure

Valid driver’s license

Job description

Pay: $24.00 per hour

Schedule: Full-Time, Monday – Friday, 8-hour shift

Benefit package includes:

• Medical, vision, and prescription drug benefits
• Dental benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Bereavement leave
• Civic duty and military leave

Impact lives with Management & Training Corporation (MTC)!At the Ernestine Glossbrenner Unit in San Diego, Texas, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.

Position Summary:

Reports to the program director. Performs advanced administrative support and procedures related to substance abuse treatment programs. Work involves disseminating information; maintaining filing systems; and performing administrative support work in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives.

Essential Functions:

• 1. Performs complex technical assistance work; implements quality assurance utilization review procedures; and responds to inquiries regarding technical program and administrative rules, regulations, policies, and procedures.
• 2. Assists in monitoring, reviewing, interpreting, and evaluating quality of services; assists in compiling and analyzing data and preparing reports; and makes recommendations for improvements to treatment services.
• 3. Conducts quarterly and on-going self-monitoring utilizing approved self-monitoring plan and contract minimum compliance standards. Works with program director to submit quarterly performance measures report.
• 4. Prepares, edits, and distributes correspondence, reports, forms, and other documents; prepares, interprets, and disseminates information concerning agency programs and procedures; and develops, coordinates, and maintains record keeping and filing systems.
• 5. Assists program director with developing clearly defined goals, outputs and measurable outcomes directly related to the program objectives.
• 6. Assists program director in tracking and evaluating achievement of outcomes.
• 7. Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
• 8. Maintain accountability of staff, inmates and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education and Experience Requirements:
Bachelor’s degree from a college or university accredited by an organization recognized by the Council for
Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Two (2)
years full-time, wage-earning substance abuse treatment experience. Each year of experience in excess
the required two (2) years may be substituted for thirty (30) semester hours from an accredited college or
university on a year-for-year basis. Must possess current valid licensure as a Licensed Chemical Dependency
Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a
Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addiction Professionals, and
current valid licensure as Qualified Credentialed Counselor (QCC) licensed to conduct counseling in a
treatment environment. Must maintain valid licensure or certification for continued employment in the position.
Valid driver’s license with an acceptable driving record required, unless waived by management.

Post Hire Requirements:

Must complete Correctional Awareness Training (CAT) prior to inmate contact. Must successfully complete annual in-service training requirements and pass an annual background check, both of which must be approved by Texas Department of Criminal Justice.

WHY: Be the answer from the inside. Make a real difference every day!

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process.

Learn more about Management & Training Corporation here