Quality Assurance Coordinator

Management & Training Corporation; San Diego (TX); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Prescription drug benefits

Dental benefits

Life insurance

AD&D insurance

Disability benefits

401(k)

Employee assistance program

PTO

Holidays

Bereavement leave

Military leave

Job summary

Management & Training Corporation at the Ernestine Glossbrenner Unit in San Diego, Texas, seeks an experienced administrator for substance abuse treatment programs. The role centers on advanced administrative duties, information dissemination, recordkeeping, and compliance with MTC and TDCJ directives.

The position supports program director in developing goals and tracking outcomes, while ensuring data integrity and quality assurance across the treatment services.

Qualifications

• Bachelor’s degree from CHEA- or USDE-accredited institution.
• Two (2) years substance abuse treatment experience.
• LCDC licensure with Texas DSHS, CCJP certification, and QCC licensure or certification.

Responsibilities

• Perform advanced administrative support and procedures for treatment programs.
• Disseminate information; maintain filing systems; ensure compliance with directives.
• Monitor, review, interpret, and evaluate quality of services and reports.
• Prepare, edit, and distribute correspondence and records; maintain filing systems.
• Support program director in defining goals, outputs and measurable outcomes.
• Track and evaluate outcomes and aid in staff development and feedback.
• Promote positive social skills and monitor staff interactions for adherence to procedures.
• Maintain accountability of staff, inmates, and property; follow safety practices.

Education

Bachelor’s degree

LCDC licensure

CCJP certification

QCC licensure/certification

Job description

Pay: $24.00 per hour

• Medical, vision, and prescription drug benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Civic duty and military leave

Job Description

Pay: $24.00 per hour

Schedule

Full-Time, Monday – Friday, 8-hour shift

Benefit Package Includes

• Medical, vision, and prescription drug benefits
• Dental benefits
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability benefits
• 401(k) retirement plan
• Employee assistance program
• Paid time off (PTO)
• Paid holidays
• Bereavement leave
• Civic duty and military leave

Impact lives with Management & Training Corporation (MTC)!At the Ernestine Glossbrenner Unit in San Diego, Texas, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.

Position Summary

Reports to the program director. Performs advanced administrative support and procedures related to substance abuse treatment programs. Work involves disseminating information; maintaining filing systems; and performing administrative support work in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives.

Essential Functions

• Performs complex technical assistance work; implements quality assurance utilization review procedures; and responds to inquiries regarding technical program and administrative rules, regulations, policies, and procedures.
• Assists in monitoring, reviewing, interpreting, and evaluating quality of services; assists in compiling and analyzing data and preparing reports; and makes recommendations for improvements to treatment services.
• Conducts quarterly and on-going self-monitoring utilizing approved self-monitoring plan and contract minimum compliance standards. Works with program director to submit quarterly performance measures report.
• Prepares, edits, and distributes correspondence, reports, forms, and other documents; prepares, interprets, and disseminates information concerning agency programs and procedures; and develops, coordinates, and maintains record keeping and filing systems.
• Assists program director with developing clearly defined goals, outputs and measurable outcomes directly related to the program objectives.
• Assists program director in tracking and evaluating achievement of outcomes.
• Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
• Maintain accountability of staff, inmates and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education And Experience Requirements

Bachelor’s degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Two (2) years full-time, wage-earning substance abuse treatment experience. Each year of experience in excess of the required two (2) years may be substituted for thirty (30) semester hours from an accredited college or university on a year-for-year basis. Must possess current valid licensure as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addiction Professionals, and current valid licensure as Qualified Credentialed Counselor (QCC) licensed to conduct counseling in a treatment environment. Must maintain valid licensure or certification for continued employment in the position.

Valid driver’s license with an acceptable driving record required, unless waived by management.

Post Hire Requirements

Must complete Correctional Awareness Training (CAT) prior to inmate contact. Must successfully complete annual in-service training requirements and pass an annual background check, both of which must be approved by Texas Department of Criminal Justice.

WHY

Be the answer from the inside. Make a real difference every day!

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process.

About Us

Learn more about Management & Training Corporation here