Quality Assurance / Control Manager

ABM industries; Detroit (MI); On-site; USD 65,000 - 70,000; Full time

Job summary

ABM Industries seeks a QA/QC Manager to oversee safe, clean, and compliant environments across multiple locations. You will monitor service delivery, SOPs, training effectiveness, and regulatory adherence, guiding a team of janitorial staff and coordinating with site leadership.

The role emphasizes supervising routines, conducting inspections, and maintaining records, with a focus on rapid issue resolution and adherence to safety guidelines across facilities.

Qualifications

• 1+ years of supervisory experience in janitorial services, preferably in a campus, aviation, warehouse or large facility.
• Knowledge of cleaning procedures, tools, and safety guidelines.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and manage a team.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Physical ability to lift, bend, and stand and walk for extended periods.
• Basic computer skills for reporting and scheduling.
• May require early morning or evening hours based on schedules.
• Must be able to respond quickly to urgent cleaning or maintenance needs.

Responsibilities

• Supervise and support janitorial staff daily.
• Assign cleaning tasks and ensure all areas of the property are maintained properly.
• Train and mentor janitorial team members, promoting a culture of excellence and efficiency.
• Conduct routine inspections to maintain cleanliness and address any issues promptly.
• Manage inventory of cleaning supplies and equipment, ensuring proper use and storage.
• Respond to and resolve any janitorial cleanliness or production issues quickly.
• Communicate with site leadership and other departments as needed.
• Ensure safety procedures are followed when using cleaning products and equipment.
• Maintain records of cleaning schedules, staff attendance, and performance evaluations.
• Perform custodial work when extra support is needed or in emergencies.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Independent work

Multi-tasking

Physical stamina

Job description

The QA/QC Manager plays a critical role in maintaining safe, clean, and compliant environments by monitoring service delivery, standard operating procedures, training effectiveness, and regulatory adherence across multiple locations.

Pay:

$65,000.00 - $70,000.00 annual salary

The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For more information, visit: ABM Team Member Benefits | Staff & Management

Responsibilities

• Supervise and support janitorial staff daily.
• Assign cleaning tasks and ensure all areas of the property are maintained properly.
• Train and mentor janitorial team members, promoting a culture of excellence and efficiency.
• Conduct routine inspections to maintain cleanliness and address any issues promptly.
• Manage inventory of cleaning supplies and equipment, ensuring proper use and storage.
• Respond to and resolve any janitorial cleanliness or production issues quickly.
• Communicate with site leadership and other departments as needed.
• Ensure safety procedures are followed when using cleaning products and equipment.
• Maintain records of cleaning schedules, staff attendance, and performance evaluations.
• Perform custodial work when extra support is needed or in emergencies.

Qualifications

• 1+ years of supervisory experience in janitorial services, preferably in a campus, aviation, warehouse or large facility environment.
• Knowledge of cleaning procedures, tools, and safety guidelines.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and manage a team.
• Ability to work in a fast-paced environment and handle multiple.
• Physical ability to lift, bend, and stand and walk for extended periods up to the entirety of the shift.
• Basic computer skills for reporting and scheduling.May require early morning or evening hours based on schedules.
• Must be able to respond quickly to urgent cleaning or maintenance needs.