Quality Assurance Auditor- Region 1

Loyal Source Government Services; Florida; On-site; USD 63,000 - 77,000; Full time

Job summary

A leading workforce solutions provider is seeking a full-time remote Quality Assurance Auditor based in the United States. The role involves conducting site visits and audits to assess compliance with contractual obligations and industry standards. Candidates should have a Bachelor's degree, relevant QA experience, and strong analytical skills. The position requires up to 75% travel to various locations, making strong interpersonal skills and the ability to work independently essential. Competitive salary of $70,000 offered.

Qualifications

• 5+ years of experience in healthcare quality assurance-related experience or equivalent.
• 2 to 4+ years of experience in the quality field, healthcare administration, or medical field.
• Prior QA and/or auditing experience required.

Responsibilities

• Conduct independent site visits to assess compliance with contractual obligations.
• Observe onsite workflows and overall operational quality.
• Analyze data from site assessments to identify improvement trends.

Skills

Quality assurance

Data analysis

Auditing

Interpersonal collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office 365

Job description

Summary

This position is a full‑time remote Quality Assurance (QA) Auditor position working for Loyal Source Government Services (LSGS). The QA Auditor conducts independent, corporate‑level objective assessments of program and site operations to ensure compliance with contractual and Performance Work Statement (PWS) obligations, industry standards, and key performance indicators (KPIs). The role involves observing and analyzing operational processes and reporting findings to program and LSGS leadership in support of forecasting quality performance and customer satisfaction. The position requires regular and potentially short‑notice travel to multiple locations, up to 50–75% of the time.

Must be located in OH, IL, NJ, or MA.

Key Responsibilities

• Conduct independent site visits to program offices and medical clinics to assess compliance with contractual obligations, program plans and KPIs.
• Conduct in‑briefs on audit approach and exit briefs on results with onsite managers.
• Observe onsite workflows, patient or customer experience, and overall operational efficiency and quality.
• Analyze and interpret data from site assessments to identify trends, risks, and areas for improvement.
• Conduct subcontractor management quality reviews per program subcontract management, quality management or program management plans.
• Stay up to date on industry regulations, quality standards, best practices and process optimization strategies.
• Maintain accurate documentation of assessments and recommendations.
• Prepare and present detailed post‑site visit reports summarizing findings.
• Foster a culture of continual improvement, accountability and excellence.
• Collaborate with LSGS Quality and program leadership to support continual improvement of the assessments and reports.
• Assist with viewing potential new site locations and new site set‑up.

Other Major Duties

• Assist and develop corrective action plans to address identified non‑compliance issues.
• Assist and develop strategies to mitigate identified risks to ensure continuous compliance.
• Support updates to inspection protocols and training materials to reflect new requirements.
• Help maintain organized records of all inspections, findings, corrective actions, and follow‑up activities.
• Participate and collaborate with program leadership to implement corrective actions and 5‑Why root‑cause analysis in a timely manner as necessary.
• Perform follow‑up inspections as necessary to ensure corrective actions have been implemented.
• Develop and recommend improvement opportunities where appropriate.
• Participate with other QA team members to review requirements, identify controls, develop audit checklists, perform oversight activities, and assess contractual requirements, environmental and safety checks, local statutes, laws, and regulations, as well as other unique requirements during periods of high production, start‑ups, ramp‑ups and ongoing operations.
• Other duties as requested.

Education and Experience

• Bachelor’s degree preferred (5 years of healthcare quality assurance related experience may be considered equivalent).
• 2 to 4+ years of experience in the quality field, healthcare administration or medical field.
• Prior QA and/or auditing experience required.
• Microsoft Office 365 proficiency, strong written and verbal communication skills, and a valid driver’s license.
• Strong interpersonal collaboration skills and ability to work independently.

Preferred Requirements

• Experience with quality and healthcare industry standards (e.g., ISO 9001, CMMI for Services, NAHQ, The Joint Commission, OSHA).
• Experience in an onsite or facility auditing program.
• Experience in Lean, Lean Six Sigma and/or performing Gemba Walks.
• Recent work performed within the medical field under major U.S. Government Agencies such as Customs and Border Protection, Department of Veterans Affairs, Department of Defense, CDC, HHS, Office of Refugee Resettlement, or other major agencies at the state level performing similar services.

Knowledge/Skills/Abilities (KSA)

Knowledge: Working understanding of the principles of quality control, quality assurance, and program management in a variety of industries including federal and state government, military, and healthcare.

Skill: Competence with QA methodologies, audit techniques, data collection and analysis, root‑cause analysis, and excellent writing and briefing skills.

Ability: Ability to independently travel, display professionalism with onsite staff, analyze data, and present observations of overall quality and program management practices; oversee large programs with critical data and trend analysis, and other quality tools.

Supervisory Responsibilities

This is a non‑supervisory position.

Work Environment/Condition

The environment is generally an office type location, medical clinic, or doctor’s office, indoors with some outdoor activity at times. Travel to clinic sites up to 75% of the time may be required; travel may be on short notice.

Physical Demands

Position requires performing duties at multiple locations, long periods of standing and walking with no significant limitations. Multiple forms of travel needed, typically by airplane or driving long distances, through various weather conditions. Travel may be up to 75% of the time or 2–3 weeks per month throughout the U.S.

Pay Rate

$70,000.

Acknowledgement

Loyal Source is an Orlando‑based workforce solutions provider dedicated to delivering elite services worldwide. With a focus on government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to private enterprise and government agencies. Loyal Source is a military‑friendly employer and proud partner of the Military Spouse Employment Partnership program.

For more information visit www.loyalsource.com and follow us on LinkedIn, Facebook and Twitter for other positions currently open.

Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.