Quality Assurance Associate - 1st Shift

Hyster-Yale Materials Handling, Inc.; Avon (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) and profit sharing

Job summary

Hyster-Yale Materials Handling, Inc. is seeking a Quality Assurance Associate in Avon, IN. The role focuses on delivering excellent customer care and maintaining quality and safety standards in the warehouse.

The ideal candidate will be detail-oriented, safety-focused, and possess strong teamwork and communication skills. A high school diploma or equivalent is required, along with the ability to operate forklifts and other warehouse equipment.

Join us for a permanent, full-time position with competitive benefits including medical, dental, and 401(k) plans.

Qualifications

• Strong teamwork and communication skills.
• Comfortable using technology such as RF devices.
• Ability to read blueprints and engineering drawings.

Responsibilities

• Deliver results and provide an optimal customer experience.
• Identify non-conformities and follow safety procedures.
• Operate forklifts and other machinery.

Skills

Teamwork

Communication skills

Critical thinking

Detail-oriented

Safety-focused

Education

High School Diploma or equivalent

Tools

Forklift equipment

RF device

Tablet and computer

Job description

Job Title: Quality Assurance Associate

Job Category: Quality

What You’ll Do

• Customer Care: Deliver results and provide an optimal customer experience.
• Maintain Quality & Safety: Identify non-conformities, keep the warehouse clean and organized, adhere to 5S principles, and follow all safety procedures.
• Support Team Objectives: Maintain flexibility to support shifting departmental needs, including helping in different areas of the warehouse when required to ensure timely task completion.
• Operate Equipment: Safely operate forklifts and other machinery; maintain a valid Forklift Operator’s license; change batteries and propane tanks as needed.
• Critical Decision-Making: Comfortably make decisions on allowable deviations, disposition of non-conforming material and help investigate causes for defects.
• Part Returns: Process all types of part returns, recognizing importance of completion for our dealers.
• Auditing: Perform audits on a variety of processes throughout the warehouse and collaborate with management to explain errors and set expectations.
• Meet Performance Expectations: Achieve productivity requirements while focusing heavily on accuracy and quality by demonstrating problem solving, critical thinking, and collaboration.
• Perform other related duties as assigned.

What We’re Looking For

• Strong teamwork, communication (written and verbal), and critical thinking skills.
• Safety-focused, detail-oriented, and results-driven with the ability to work independently.
• Familiarity with warehouse policies and standard operating procedures.
• Comfortable using technology (RF device, tablet, computer, etc.).
• Experience with Sit Down, Stand Up, Reach, and Order Selector equipment—or willingness to learn.
• Ability to read blueprints, engineering drawings and other instructions while using related tools and measuring devices to qualify parts.
• Develop proficiency in necessary programs required to perform department tasks.

Physical Demands

Lift up to 50 lbs and perform repetitive movements for extended periods. Reliable vision (with corrective lenses if needed). Comfortable working at heights up to 30 feet and rotating through multiple work areas.

Education

High School Diploma or equivalent required.

Other Requirements

Must complete the Introduction to Inspection training curriculum within 60 days.

Job Details

Job Type: Permanent

Time Type: Full time

Work Hours: 40 per week

Travel Required: No

Location: Avon, IN – field based

Equal Opportunity Employer

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.