Quality Assurance Analyst (Healthcare/Insurance)

BlueCross and BlueShield of South Carolina; Florence (SC); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health benefits

401k retirement plan

Paid Time Off (PTO)

On-site cafeterias and fitness centers

Résumé du poste

BlueCross BlueShield of South Carolina is seeking a Quality Control Auditor to perform audits and monitoring of departmental operations at our Florence, SC site. The role emphasizes identifying issues, analyzing causes, and recommending improvements to enhance quality and compliance.

The position is full-time, Monday–Friday, 8am–5pm, onsite in Florence. You will review processes, document findings, and support training materials while coordinating with teams to implement changes and maintain

Qualifications

• Basic analytical skills and ability to document problems and improvements.
• Strong written and verbal communication for reporting findings.
• Ability to use Microsoft Office tools for data and reporting.

Responsabilités

• Perform routine audits, reviews, or monitoring across operations to ensure quality standards.
• Identify potential fraud and provide guidance to new hires post-training.
• Provide feedback to training and operations to improve errors and training materials.
• Compile data and generate quality performance reports for operations.
• Document findings and recommend new systems or process changes.
• Assist with training documentation and development of new procedures.
• Stay current with guidelines and work instructions.

Connaissances

Analytical skills

Customer service

Organization

Business math

Verbal communication

Formation

High School Diploma

Outils

Microsoft Office

Description du poste

BlueCross BlueShield of South Carolina is seeking a Quality Control Auditor to perform audits and monitoring of departmental operations at our Florence, SC site. The role emphasizes identifying issues, analyzing causes, and recommending improvements to enhance quality and compliance.

The position is full-time, Monday–Friday, 8am–5pm, onsite in Florence. You will review processes, document findings, and support training materials while coordinating with teams to implement changes and maintain