Quality Assurance Analyst

Thea Career Inc.; United States; Teletrabalho; USD 28 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay in USD

Paid extra-hours

Time-off flexibility

Remote work

International experience

Resumo da oferta

Thea Career Inc. is seeking a proactive Quality Assurance Virtual Assistant to join our team. This role focuses on ensuring processes and services comply with company policies and regulatory requirements, requiring excellent English and strong data management skills.

You will handle process documentation, analyze data for QA procedures, and resolve arising issues in a fully remote setting, coordinating with a fast-paced, collaborative team.

Qualificações

• Advanced English knowledge required (professional level).
• Experience in quality assurance, compliance, or process improvement.
• Familiarity with quality management systems (QMS), ISO standards, and regulatory compliance.

Responsabilidades

• Document and maintain process documentation.
• Analyze data for quality assurance procedures and reports.
• Identify and resolve quality-related issues promptly.
• Collaborate with team to ensure regulatory compliance.

Conhecimentos

Advanced English

Quality Assurance

QMS ISO

Regulatory Compliance

QA Tools

Statistical Analysis

Reporting Software

Problem Solving

Communication

Ferramentas

Google Suite

Microsoft Office

Hubstaff

WhatsApp

Zoom

Descrição da oferta de emprego

We are seeking a proactive and organized Quality Assurance Virtual Assistant to join our team. In this role, you will ensure that our processes, and services comply with company policies and regulatory requirements. This role requires excellent communication skills, advanced proficiency in English , and a strong background in data management and process documentation or similar roles. As a Quality Assurance Virtual Assistant , you will handle various operational tasks including process documentation, analyzing data for quality assurance procedures, and resolving any arising issues.

Requirements Technical Knowledge & Skills Required:

• Advanced English Knowledge: advanced, or professional.
• Experience in quality assurance, compliance, or process improvement.
• Knowledge of quality management systems (QMS), ISO standards, and regulatory compliance (IS A PLUS)
• Proficiency in QA tools, statistical analysis, and reporting software .
• Excellent problem-solving skills with strong attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Soft Skills Required:

• Professionalism: Professional attitude and ethical behavior.
• Communication: Solid written and verbal communication skills.
• Proactiveness: Ability to foresee and address potential scheduling conflicts in advance.
• Prioritization skills: Ability to identify, establish, and assign priorities.
• Compliance: Ability to comply when necessary; following orders or specific instructions.
• Reliability: Ability to follow up and see tasks through to completion by committing to the orders they’re involved in.

Main Tools to Manage During Work Relation:

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
• Microsoft Office: Word, Excel.
• Hubstaff: Web App, Desktop App and Hubstaff Tasks.
• Whatsapp: Whatsapp Groups.
• Zoom: Meetings and Breakout rooms.

Benefits:

• Competitive pay in US Dollars.
• Paid extra-hours.
• Time-off flexibility.
• Constant team interaction.
• 100% remote work.
• International experience.