Quality Assurance Analyst

ASM Research, An Accenture Federal Services Company; Honolulu (HI); On-site; USD 80,000 - 115,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, seeks a QA Specialist and data specialist to support a prominent healthcare program on a State-based Exchange oversight team. You will apply Microsoft technologies including SharePoint, Power Apps, Power Automate and Power BI to test and visualize data for stakeholders.

You will work with project coordinators and business analysts to create test plans, document defects, and ensure data quality and reporting accuracy.

Qualifications

• Bachelor’s degree required.
• Highly proficient MS Office including Word and PowerPoint.
• Advanced Excel skills (macros, formulas).
• Strong analytical and problem-solving skills.
• Quantitative skills with databases and spreadsheets.
• U.S. citizen, residency in the United States for most of the last 5 years.
• 4 years of IT experience including requirements development, programming, or software testing.
• Experience with QA/testing and defect tracking tools (e.g., Jira).

Responsibilities

• Test planning and execution across SDLC, with structured test cases.
• Maintain data repositories and reporting tools (e.g., SharePoint).
• Identify, document, and track defects in defect-tracking systems.
• Develop and run data visualizations to tell stories with data.
• Collaborate with project coordinators, business analysts and developers.
• Contribute to SOPs, user guides, and process improvement.
• Monitor data quality and KPI data for stakeholders.
• Support health IT initiatives and government program requirements.

Skills

Analytical skills

Problem solving

Strong communication

Multitasking

Testing skills

Education

Bachelor’s degree

Tools

Jira

SQL

Tableau

Dataverse

PowerTools

MS Suite

Job description

Job Description

We are seeking a passionate, well-rounded, data specialist to support a prominent healthcare program and State-based Exchange oversight team as a Quality Assurance Specialist. This candidate is highly skilled with Microsoft technologies including SharePoint, Power Apps, Power Automate and Power BI. The ideal candidate will demonstrate creativity through data visualizations, communication with the customer, strong organization and testing skills, and the ability to independently identify, document, and research a problem or tell a story using data. The successful candidate is expected to be a self-starter, work independently with limited guidance, and collaborate on design efforts. You will work closely with project coordinators and business analysts as well as SharePoint developers to support health IT initiatives based on business needs, innovation, and requirements.

Key Responsibilities

• Support QA effort for SharePoint online classic to SharePoint online modern. With customization that doesn’t “copy and paste” over, we need new ideas and support to test user friendly solutions that impact multiple workstreams. Work alongside existing developers and testers to create something that will delight our stakeholders and to make sure that migrated content works according to requirements.
• Works iteratively with the business, product, and development teams through all aspects of the Systems Development Life Cycle (SDLC), including business requirements, functional specifications, integration, and regression testing using current testing methodologies and tools.
• Implements efficient and effective test plans for new systems, problems and/or enhancements.
• Analyzes and dissects system requirements and technical specifications to create and execute test cases. Writes and executes detailed, reusable test cases - clear step by step instructions for manual execution.
• Plans, documents, evaluates, and tracks testing results to ensure system applications are free from defects including clear communication of expected vs actual results and reproduction steps.
• Actively participates in walk-through, inspection, review and user group meetings for quality assurance.
• Participates in production implementation verification and is accountable for validating system quality.
• Works with project teams to establish quantitative measurements and techniques for measuring software quality.
• Reviews and evaluates products and services for adherence to government directives, standards and guidelines concerning quality assurance.
• Responsible for entering defects into defect tracking tool.
• Maintain data repositories and reporting tools (for example, within SharePoint).
• Contribute to data consolidation efforts.
• Compile supplementary reports for key stakeholders.
• Think critically and adapt to unpredictable reporting requests with quick turnaround times.
• Contribute to SOPs and user guides.
• Provide expert advice, assistance, or guidance in support of technical programs and projects.
• Work closely with internal and external customers to understand their analytics needs and identify KPIs and data to track.
• Monitor consistency of customer data and work with appropriate teams to fix data issues.
• Contribute to an organized repository of project information and data on the project and customer SharePoint sites.
• Contribute to process improvement solutions and work proactively.
• Contribute to the execution of project or task plan and help assess the impact of industry trends, policy or standard methodologies.
• Conduct activities in support of the project team’s objectives.

Required minimum qualifications

• Education: Bachelor’s degree
• Highly Proficient Microsoft Office skills, including Word, PowerPoint
• Expert Excel skills (including macros, formulae)
• Must have strong analytical skills
• Must have excellent problem-solving and critical thinking skill set.
• Solid quantitative skills with databases and spreadsheets
• Residency Requirement: shall have lived in the United States at least three (3) out of the last five (5) years.
• Must be a U.S. citizen
• Certified Tester -- Advanced Level (TTA, TA, and/or TM) desired
• 4 years of Information Technology experience; requirements development, programming, software testing

Candidates that do not meet the required qualifications will not be considered.

Other Job Specific Skills

• Knowledge of CMMI Level II/III, IEEE or other software development standards, SDLC Methodologies, and automation frameworks and test tools, including defect tracking.
• Experience in customer support and working in a government customer environment.
• Multitasking expertise, with the ability to work concurrently on several projects with specific instructions that may differ from project to project.
• Excellent written and verbal communication and conflict resolution skills.
• Ability to work across multiple disciplines.
• Knowledge of SQL Database Language and MS Suite; Dataverse; PowerTools; Tableau.
• A high level of initiative with the ability to remain calm in stressful situations.
• Familiarty with issue and bug tracking tools like Jira.
• Ability to transfer knowledge and translate technical concepts to non-technical resources and coworkers.
• Familiar with basic programming, object oriented concepts, database basics and SQL.
• Experience using integrated test management tools for defect tracking, test cases, and requirements traceability.
• A high level of initiative with the ability to remain calm in stressful situations.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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