Quality Assurance Agent

Budderfly; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

Career advancement opportunities

Job summary

Budderfly is seeking an experienced HVAC Remote Quality Assurance Agent to lead remote commissioning, QA, and closeout of HVAC installations across North America. You will collaborate with installation teams, review TAB and commissioning docs, and ensure adherence to Budderfly standards and safety protocols.

In this role you’ll troubleshoot issues, provide guidance to contractors, and coordinate with internal teams to verify performance and energy savings while maintaining high customer

Qualifications

• 7+ years in commercial HVAC with installation, startup, commissioning, and QA.
• Experience overseeing third-party contractors and safety compliance.
• Ability to read TAB reports, drawings, and control sequences.

Responsibilities

• Lead remote commissioning and closeout of HVAC replacement programs.
• Ensure installation quality, safety compliance, and timely closeout.
• Provide real-time guidance to installation contractors.
• Review TAB reports and startup data to develop punch lists.
• Coordinate with internal teams to resolve deficiencies and verify performance.

Skills

HVAC systems

Remote commissioning

Quality assurance

Troubleshooting

Field leadership

Documentation

Education

EPA Universal Certification

OSHA 10/30

NATE Certification

Tools

MS Office

Collaboration tools

Photo/document management

Job description

Saving the World! Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Celebrating 5 years on Inc. 5000 America’s Fastest-Growing Private Companies list. Recognized in Time Magazine’s Best Inventions of 2025.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We have an opportunity for a motivated individual to fill the role of HVAC Remote Quality Assurance Agent. In this position, the successful candidate will be responsible for remotely, commissioning, monitoring, auditing, and performing final closeout checks in the installation of our portfolio of energy efficiency solutions across North America within our customer base of Quick Serve Restaurant (QSR), Casual Dining chains, retail and enterprise sites, with a particular focus on HVAC solutions.

Why this Role is Important:

• This role is critical to long term customer satisfaction and gross margin generation.
• The HVAC Remote Commissioning Technician drives common standards and excellence in ensuring quality installation of our customer solutions.

Responsibilities

• Lead the remote commissioning, quality assurance, and closeout of Budderfly’s HVAC Replacement Program and associated energy solutions.
• Serve as a critical point of accountability for installation quality, safety compliance, commissioning, and project closeout across Budderfly and its contractor network.
• Act as a technical resource for installation contractors by providing real-time guidance, troubleshooting support, and installation best practices during equipment installation and startup.
• Conduct comprehensive remote installation closeout reviews with contractors on the day of installation, utilizing detailed quality assurance and commissioning checklists.
• Review installation documentation to include pre and post installation surveys, photographs, videos, to verify compliance with Budderfly standards.
• Interface directly with installation teams through phone, video, and collaboration platforms to identify, document, and resolve installation deficiencies.
• Monitor newly completed installations remotely to validate system performance, identify operational issues, and coordinate corrective actions when necessary.
• Perform technical reviews of Test & Balance (TAB) reports, commissioning documentation, and startup data to develop contractor punch lists and customer-facing deficiency reports.
• Escalate installation, commissioning, performance, and safety concerns to appropriate internal stakeholders to ensure timely resolution.
• Maintain a consistent, repeatable, and outcome-driven quality assurance process across thousands of HVAC installations within Budderfly’s national customer portfolio.
• Support Budderfly’s commitment to customer satisfaction by verifying successful installations and ensuring systems deliver expected operational and energy performance outcomes.
• Provide quality assurance oversight across a diverse portfolio of customer sites, including quick service restaurants (QSR), casual dining, retail, and enterprise facilities.
• Collaborate closely with HVAC Installation, Energy Performance Engineering, Customer Management, Service & Maintenance, and General Solutions teams to achieve operational and customer success objectives.
• Maintain accurate installation records, quality findings, commissioning results, and closeout documentation within Budderfly’s documentation and reporting platforms.
• Travel occasionally, as required, to support field audits, training activities, escalated installations, and operational initiatives (up to 35%).
• Work days and hours may fluctuate based on project needs; availability to work nights and weekends is required.

Desired Skills & Experience

• 7+ years of commercial HVAC experience with demonstrated expertise in installation, startup, commissioning, troubleshooting, and quality assurance.
• Strong working knowledge of rooftop units (RTUs), make-up air systems, exhaust systems, packaged equipment, split systems, heat pumps, refrigeration systems, economizers, controls, and ventilation systems.
• Experience serving as a Site Superintendent, Commissioning Agent, Lead Installer, TAB Technician, Service Technician, or similar field leadership role.
• Proven experience overseeing third-party contractors and holding vendors accountable for safety, workmanship, schedule adherence, and installation quality.
• Ability to identify installation deficiencies, code violations, commissioning issues, and performance concerns, and drive corrective actions to closure.
• Proficiency in reviewing and interpreting Test & Balance (TAB) reports, commissioning reports, startup documentation, mechanical drawings, control sequences, and equipment submittals.
• Strong understanding of airflow, ventilation, building pressure relationships, refrigeration circuits, economizer operation, and HVAC control strategies.
• Experience troubleshooting operational, comfort, energy performance, and equipment reliability issues in occupied commercial facilities.
• Working knowledge of EMS/BMS/DDC control systems, remote monitoring platforms, and network-connected HVAC equipment.
• Experience utilizing diagnostic tools including refrigeration gauges, digital psychrometers, airflow measurement devices, electrical test equipment, and commissioning instruments.
• Ability to effectively communicate technical findings to contractors, customers, project managers, engineers, and executive stakeholders.
• Strong organizational skills with the ability to manage multiple projects, site visits, commissioning activities, and punch list items simultaneously.
• Self-motivated and capable of working independently with limited supervision while making sound field-based decisions.
• Experience supporting national account customers within QSR, retail, restaurant, grocery, or multi-site commercial environments preferred.
• Familiarity with applicable OSHA safety requirements, manufacturer installation standards, and commercial HVAC industry best practices.
• Proficient with Microsoft Office, mobile field applications, remote collaboration tools, and photo/document management platforms.

Preferred Certifications

• EPA Universal Certification
• OSHA 10 or OSHA 30 Certification
• NATE Certification
• NEBB, AABC, or TABB Certification
• HVAC Commissioning Certification (BCCB, ACG, BCxA, or equivalent)
• Manufacturer factory training and certifications (Carrier, Trane, Lennox, Daikin, Johnson Controls, etc.)
• Valid Driver’s License with acceptable driving record

Job Location:

Remote

Compensation

$75,000-$85,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability