Quality Associate

Stack Metallurgical Services, Inc; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Flexible Spending Account

Health Savings Account

Short/Long term disability

Life and AD&D Insurance

401(k) with match

Employee Assistance Program

Paid Holidays

Paid Time Off

Tri-Met Bus Pass Subsidy

Job summary

Stack Metallurgical Services, LLC is seeking a Quality Associate in Portland, OR to ensure orders meet specifications and documentation is complete. You will own the nonconformance and rework processes and collaborate with internal teams and external labs to resolve issues promptly.

Responsibilities include coordinating external testing, generating test reports, and communicating status updates with customers.

Qualifications

• One-year certificate from college or technical school, or 3–6 months related experience.
• Strong communication and organizational skills.
• Ability to coordinate with internal teams and external labs.

Responsibilities

• Perform final quality review of customer orders for specifications and documentation.
• Prepare and assemble certificates and test reports.
• Communicate quality issues and delays with customers.
• Arrange external testing and coordinate labs; ensure timely results.
• Support scheduling and planning with production and service teams.
• Own nonconformance and rework processes; drive continuous improvement.

Skills

Quality assurance

Process improvement

Documentation

Customer communication

Education

One-year certificate

Job description

Summary

The Quality Associate reviews heat treat work for compliance to specification requirements. They interface with customers to communicate issues, status updates, and works to resolve those issues. They own the quality withhold area where they coordinate rework with internal and external stakeholders. They work on improvement projects to support their coworkers.

Essential Duties and Responsibilities

• Perform final quality review of customer orders to ensure compliance with specifications, documentation completeness, and accuracy prior to shipment.
• Compile and prepare special process certification packets, including all required customer documentation, certificates, and test reports.
• Communicate quality-related issues, testing delays, or documentation requirements with customers in a clear and timely manner.
• Prepare purchase orders for external testing services; coordinate logistics and scheduling with outside labs; ensure timely delivery of test results.
• Provide outside testing schedules and updates to customer service and production teams to support accurate planning and delivery timelines.
• Collaborate with production personnel to identify, investigate, and resolve internal quality concerns; support process improvement initiatives and maintain alignment with quality standards.
• Own the nonconformance and rework process; ensure resolution and documentation.
• Participates in continuous improvement efforts.
• Assists with write up of commercial orders.
• Supports corrective action program to address deficiencies.
• Maintains punctual, regular, and predictable attendance.

EDUCATION and/or EXPERIENCE

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Stack Metallurgical Services, LLC offers a full range of benefits which include:

• Medical/Dental/Vision
• Flexible Spending Account
• Health Savings Account
• Short term and long-term disability
• Basic Life and AD&D Insurance
• 401(k) with match
• Employee Assistance Program
  
• Paid Holidays
• Paid Time Off
• Tri-Met Bus Pass Subsidy