Quality Analyst - Risk Manager (IDD/Group Home)

Beacon Specialized Living; Dumfries (VA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Beacon Specialized Living seeks a Quality Analyst/Risk Manager to ensure compliance and drive quality across group homes and day programs. You will collaborate with the Quality Department to address performance deviations and uphold state regulations and accreditation standards.

The role involves conducting scheduled site visits, unannounced evening reviews, and audits; you will document findings, support remediation, and help implement risk-reduction strategies with leadership guidance.

Qualifications

• High school diploma or GED required.
• Minimum 3 years’ experience in group home/day programs and/or in DSP role.
• Demonstrated experience with Incident Management, Incident Investigation, risk management is required.

Responsibilities

• Conduct in-person visits to assigned group homes/day programs as scheduled.
• Execute unannounced evening home visits.
• Assess and document performance of assigned group homes/day programs.
• Assist staff with remediation of risks and subpar performance.
• Conduct in-depth audits on all assigned group homes/day programs.
• Support incident management, including closing incidents and monitoring improvements.

Skills

CHRIS documentation

Organizational skills

Analytical thinking

Problem solving

Written communication

Interpersonal skills

Computer literacy

Multi-tasking

Independent work

Education

Highschool diploma or GED

Tools

Microsoft Office 365

Job description

Company Summary:

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors.

Position Summary:

The Quality Analyst/Risk Manager ensures execution of all Quality Department tasks within their assigned group homes, day programs and/or supported living arrangements. This role requires a high degree of collaboration with group homes, day programs and/or supported living arrangements to ensure compliance with state regulations and accreditation standards while maintaining consistency and alignment with the One Beacon philosophy. Additionally, the role involves collaboration with Quality Department leadership to address any deviations in performance beyond acceptable limits.

Primary Responsibilities:

• Responsible for assigned schedule of in person visits to all assigned group homes/day programs
• Assigned schedule of unannounced evening home visits
• Accurately assess and document performance of assigned group homes/day programs
• Assist group home/day program staff with remediation of risks and subpar performance
• Conduct in-depth audits on all assigned group homes/day programs
• Incident management assistance, including closing incidents and monitoring quality improvements

Risk Manager

• Serves as the agency's Risk Manager who oversees and monitors Risk Management activities in accordance with DBHDS regulations and company requirements.
• Identifies, monitors, and helps to reduce existing factors and potential risks.
• Reviews clinical assessment and reassessment processes to mitigate risks unique to program participants.
• Assesses the effectiveness of risk management systems within the program using baseline data.
• Conducts systemic risk assessment reviews at least annually to identify and respond to practices, situations, and policies that could result in the risk of harm to individuals receiving services.
• Reviews and updates the Company’s written Risk Management plan at least annually based on ongoing quality review and risk management activities
• Reviews staff competency and adequacy of staffing to meet needs of program participants.
• Establishes quality control standards and parameters through a Quality Improvement Plan and QA audits; continually monitors quality and report results.
• Conducts individual screening, investigations, root cause analysis, and uses data to analyze trends and patterns.
• Reviews all program incident reports and completes follow up and/or action plan.
• Submits incident reports to all necessary parties within a specified time frame in accordance with state and agency requirements.
• Complete follow-up investigations and interviews on incidents as needed and provides a final report to include an action plan for follow-up under the direct supervision of the Program Director, or designee.

Education & Qualifications:

• Highschool diploma or GED required.
• Minimum 3 years’ experience in group home/day programs and/or in DSP role
• Demonstrated experience with Incident Management, Incident Investigation, risk management is required.

Skills and Experience:

• Experience with documenting in CHRIS (Client Health & Related Information Systems), Office of Human Rights and DBHDS regulations highly preferred.
• Excellent organizational, analytical, and problem-solving skills.
• Excellent writing skills.
• Strong communication and interpersonal skills. Ability to collaborate effectively with diverse teams.
• Strong computer skills utilizing various software programs and applications.
• A professional demeanor.
• Demonstrated ability to multi-task.
• Ability to work with little daily supervision.

Required Information Technology (IT) Systems Skills and Proficiency:

Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive. You will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.

Position Type/Expected Hours of Work:

Generally 8am-5pm, Monday-Friday with on-call rotation 7/24.

Travel:

Travel to assigned facilities and to attend meetings and other functions as requested.

Working Environment:

Most of the job duties will be performed from an office. However, most work will be performed at home- like settings or community facilities with the potential of exposure to infectious disease. Universal precautions are required to minimize the risk of infections. Work sites may include locations that are not barrier-free.