Quality Analyst 2

Garmin; Yarmouth (ME); On-site; USD 65,000 - 85,000; Full time

Job summary

Garmin is seeking a full-time Quality Analyst 2 in Yarmouth, ME, responsible for leading quality assurance activities for complex features of Garmin products. The ideal candidate will have a Bachelor’s degree or 4 years of equivalent experience, with strong organizational and communication skills.

This role involves designing test plans, conducting usability tests, and collaborating across multiple teams. Eligible candidates can expect benefits including Garmin's comprehensive programs.

Qualifications

• A minimum of 4 years of equivalent experience in software quality assurance.
• Superior organizational and analytical skills.
• Must be detail-oriented and capable of managing multiple tasks.

Responsibilities

• Lead quality assurance activities for complex features in Garmin products.
• Design test plans and verify software modifications.
• Communicate project status to stakeholders.

Skills

Organizational skills

Analytical skills

Communication skills

Detail-oriented

Education

Bachelor’s Degree

Job description

Overview

We are seeking a full-time Quality Analyst 2 in our Yarmouth, ME location. In this role, you will be responsible for providing leadership of quality assurance activities for complex features within Garmin products and software. Our team focuses on backend services spanning all Garmin segments. We support live systems in a continuous development environment. Must live in Maine to be considered.

Essential Functions

• Demonstrate the role of quality assurance in each phase of the software development life cycle and demonstrate knowledge of Garmin product specifications, capabilities, and operation related to the supported market segment
• Design test plans, scenarios, scripts and/or procedures of moderate-to-significant complexity, in accordance with established Garmin test procedures
• Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
• Demonstrate ability to conduct usability tests and effectively communicate results
• Verify software modifications in new software versions to prepare for implementation
• Document and report defects; perform analysis and determine reproducibility
• Perform system analysis techniques and procedures to determine software functional specifications for Garmin products
• Investigate and verify issues reported to quality assurance by other Garmin teams
• Work with product/billing support teams to identify customer-facing issues and use feedback to inform the testing process
• Work with other quality assurance associates and developers to manage release deployments
• Troubleshoot issues in lower development environments blocking the deployment pipeline
• Provide feedback to design and development communities to help improve the quality of deliverables
• Communicate project status to internal customers, product owners, and management
• Proactively identify gaps in process and provide effective suggestions to improve test coverage
• Define, document, and implement new process improvements
• Effectively collaborate with teams split across multiple sites and time zones
• Train and mentor new quality assurance associates

Basic Qualifications

• Bachelor’s Degree OR a minimum of 4 years equivalent combination of education and experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Relevant experience or training in product and/or software quality assurance processes and methodologies
• Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment
• Demonstrated strong and effective verbal, written, and interpersonal communication skills

Desired Qualifications

• Bachelor’s Degree
• Outstanding academics (cumulative GPA greater than or equal to 3.5)
• Previous experience testing and developing/analyzing tests related to a Garmin core product market
• Relevant experience or training in creating test plans, conducting usability test, and/or writing test scripts

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits.