Qualified Professional - BHUC - 7:00p-7:00a

Southeastern Life Center; Lumberton (NC); Presencial; USD 60.000 - 72.000; Jornada completa

Descripción de la vacante

Southeastern Integrated Care in Lumberton, NC seeks a Qualified Professional for Behavioral Health Urgent Care (BHUC). You will provide direct and indirect interventions under supervision to support triage, crisis assessments, and discharge planning for individuals aged 2+ experiencing MH/SUD/I/DD crises.

The role involves rapid triage, risk assessments, case management, documentation, and collaboration with PCPs while adhering to HIPAA.

Formación

• Bachelor’s in Human Services with 2 years full-time MH/DD/SAS experience, OR Bachelor’s non-Human Services with 4 years, OR RN with 4 years MH/DD/SAS, OR Master’s in Human Services with 1 year post-graduate MH/DD/SAS experience.
• Strict confidentiality, effective communication/documentation, positive attitude, professionalism, office/computer skills, independence/teamwork, flexibility, prioritization, advocacy/negotiation, commitment/competence/adaptability.
• Must meet 10A NCAC 27G.0104.

Responsabilidades

• Assists in triage within 15 minutes of arrival, determining urgency and gathering releases for supports/providers.
• Participates in crisis/risk assessments within 2 hours, addressing problems, risks, biopsychosocial info, and level of care.
• Coordinates PCP interventions including de-escalation, psychoeducation, and risk-factor planning.
• Provides case management: referrals, housing/transportation/medication links, and discharge planning.
• Supports first evaluations, family involvement, and observation status as needed.
• Trains staff on population-specific MH/DD/SAS needs and maintains confidentiality.
• Participates in 24/7 on-call first responder system; coordinates resources per PCP.
• Completes Intake Packets and documents billable encounters in EMR within 24 hours.

Conocimientos

Confidentiality

Communication

Documentation

Independence

Teamwork

Prioritization

Advocacy

Adaptability

Educación

Bachelor’s in Human Services

RN with 4 years MH/DD/SAS

Master’s in Human Services with 1 year post-graduate MH/DD/SAS experience

Bachelor’s non-Human Services with 4 years

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Qualified Professional - BHUC - 7:00p-7:00a

Full Time Lumberton, NC, US

2 days ago Requisition ID: 2009

Work Schedule: 7:00p-7:00a

Summary:

The Qualified Professional - Behavioral Health Urgent Care (BHUC) is responsible for providing direct and indirect interventions under supervision in a Tier IV BHUC setting, supporting triage, crisis assessments, interventions, and disposition planning for individuals aged 2+ experiencing MH/SUD/I/DD crises. This role participates in Person-Centered Plans (PCPs) and ensures urgent/emergent needs are addressed as an alternative to ED. The Qualified Professional supports the mission and vision of southeastern Integrated Care.

Essential Duties and Responsibilities:

• Assists in triage within 15 minutes of arrival, determining urgency (routine referrals out; urgent/emergent eligible) and gathering releases for supports/providers.
• Participates in crisis/risk assessments within 2 hours, addressing presenting problems, risks, biopsychosocial info, mental status exams, and level of care (e.g., ASAM).
• Coordinates activities within the PCP, including interventions like de-escalation, psychoeducation, and modifiable risk factor planning.
• Provides case management: links to services/referrals, schedules community resources, assists with housing/transportation/medication, and coordinates discharge planning (e.g., aftercare instructions, follow-up calls within 5 days).
• Supports IVC first evaluations, inclusion of family/natural supports (with consent), and observation status (Tier IV only, up to 23:59 hours).
• Demonstrates population-specific knowledge (MH/DD/SAS) and trains staff on individual needs.
• Participates in 24/7 on-call first responder system; coordinates resources per consumer needs/PCP.
• Assists with NCTOPPs, PCPs/ITRs, Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports per LME/MCO timelines.
• Completes Intake Packets, documents billable encounters in EMR within 24 hours, and maintains records/reporting incidents within 24 hours.
• Ensures confidentiality (HIPAA), protects rights/privacy/PHI, and represent the company positively.
• Participates in required trainings per service line/clinical coverage policy.
• Other duties as assigned, including supporting 75% full assessments and 100% community discharge follow-ups.

Qualifications:

Education/Experience

• Bachelor’s in Human Services with 2 years full-time MH/DD/SAS experience, OR Bachelor’s non-Human Services with 4 years, OR RN with 4 years MH/DD/SAS, OR Master’s in Human Services with 1 year post-graduate MH/DD/SAS experience.
• Required Skills/Abilities: Strict confidentiality, effective communication/documentation, positive attitude, professionalism, office/computer skills, independence/teamwork, flexibility, prioritization, advocacy/negotiation, commitment/competence/adaptability. Must meet 10A NCAC 27G.0104.
• Certificates, Licenses, Registrations: Valid NC driver’s license with insurance; maintain current license/certification if applicable.