QRV Team Lead

Verida Inc; Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Verida Inc in Little Rock, AR is hiring a Full Time Admin Support Worker to assist the Fleet/QRV Team Lead in daily tasks, coordinating driver assignments, and ensuring safe, timely transportation. The role involves serving as a secondary QRV contact, overseeing vehicle maintenance, monitoring trips with GPS, and supporting safety meetings.

We value organization, communication, and a professional presence. Applicants should have EMS/NEMT experience if possible, be able to work extended hours,

Qualifications

• EMS or NEMT experience preferred.
• Clean pre-employment screenings: driving record (MVR), background check, and drug screen.
• Ability to observe and document business processes accurately.
• Able to handle highly confidential and sensitive information.
• Must adhere to HIPAA standards.
• Must be able to provide positive reinforcement to the team and positively encourage the team in all aspects.
• Ability to work extended hours when workload necessitates (weekends/evenings/holidays).
• Professional appearance.
• Ability to handle fast-paced and high-stress situations.
• Basic reading, writing, and arithmetic skills.
• Strong organizational skills, including time management and follow-up.
• Excellent interpersonal, communication, and leadership skills.
• Ability to sit or stand for long periods.
• Other physical activities required to complete assigned duties.

Responsibilities

• Assist drivers with trip assignments, recovery trips, directions, and member contact information.
• Serve as a secondary point of contact (POC) related to QRV trips for all departments.
• Work with Fleet Supervisor to ensure maintenance and repairs of vehicles are completed.
• Ensure vehicles are equipped with all necessary safety equipment and supplies.
• Monitor driver and trip status via GPS and driver communications.
• Investigate and prepare reports on accidents/incidents with supervisor oversight.
• Recommend process improvements.
• Promote a culture of safety.
• Assist with regular driver safety meetings.
• Other duties as assigned.

Skills

EMS/NEMT experience

Organizational skills

Interpersonal communication

Leadership skills

Time management

High-stress handling

Professional appearance

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

GPS tracking system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Admin Support Worker Little Rock, AR, US

3 days ago Requisition ID: 2599

SUMMARY:

The Assistant Fleet/Quick Response Vehicle (QRV) Team Lead assists the Fleet Supervisor with daily tasks needed to ensure the needs of the department are met under current policies and procedures.

ESSENTIAL FUNCTIONS

• Assist drivers with trip assignments, recovery trips, directions, member contact information, concerns, and any issues related to transporting members.


• Serve as a secondary point of contact (POC) related to QRV trips for all departments.


• Work with Fleet Supervisor to ensure all maintenance and repairs of vehicles are completed.


• Ensure vehicles are equipped with all necessary safety equipment and supplies.


• Monitor driver and trip status through the use of communication with driver and members, GPS tracking software, periodic ride-along evaluations, etc. as needed to ensure safe and timely transportation.


• Investigate and prepare reports on all accidents/incidents per process and requested timeframe with supervisor oversight.


• Recommend process improvements.


• Promote a culture of safety.


• Assist with regular driver safety meetings.


• Other duties as assigned.

REQUIRED QUALIFICATIONS

• EMS or NEMT experience preferred.


• Clean pre-employment screenings: driving record (MVR), background check, and drug screen.


• Ability to observe and understand business processes ensuring processes are documented accurately


• Able to handle highly confidential and sensitive information


• Must adhere to HIPAA standards


• Must be able to provide positive reinforcement to the team and positively encourage the team in all aspects


• Ability to work extended hours when the workload necessitates. It could include weekends, evenings, and holidays.


• Professional appearance


• Ability to handle fast-paced and high-stress situations


• Basic reading, writing, and arithmetic skills


• Strong organizational skills, including time management and follow-up


• Excellent interpersonal, communication, and leadership skills


• Ability to sit or stand for long periods


• Other physical activities required to complete assigned duties

PREFERRED QUALIFICATIONS

• High school diploma or equivalent


• Proficient in Microsoft Office software (Word, Excel, Outlook, PowerPoint)


• 2 or more years of Transportation / Dispatch management experience


• Experience with GPS tracking system


• Experience in EMS management i.e. dispatching, routing, fleet management