QMS Coordinator: Food Safety & Compliance

Dessert Holdings Inc.; Newburyport (MA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Dessert Holdings is a leading premium dessert company seeking a QMS Coordinator to develop and maintain our Quality Management System in Newburyport, MA. You will monitor compliance, support audit readiness, and drive improvements across food safety programs.

The role requires HACCP knowledge, strong communication, and the ability to travel 20% for project work across states. Join a team of experts delivering artisanal desserts at scale.

Qualifications

• Bachelor’s degree in Food Science or Quality, or equivalent education.
• Intimate knowledge of HACCP and quality management systems.
• Strong computer skills including Microsoft Office.
• Strong interpersonal skills.
• Strong communication skills.
• Ability to multitask and work well under pressure.
• Ability to work in an office, laboratory, or manufacturing production environments.
• Must be able to travel up to 20% to facilities in other states for project-related work.

Responsibilities

• Coordinate and support GFSI certification audits (BRC, SQF, FSSC22000) for assigned facilities, including audit preparation, risk assessments, and validations.
• Conduct quality system audits and appraisals to ensure compliance with food safety, regulatory, customer, and certification requirements.
• Manage and maintain sustainability programs, including RSPO, Fair Trade USA, and Rainforest Alliance certifications.
• Oversee the Gluten-Free Certification Program, including audit coordination and ongoing compliance activities.
• Participate in customer audits and support responses to audit findings and corrective actions.
• Lead internal audit programs, track corrective actions, and ensure timely resolution of compliance issues.
• Partner with cross-functional teams to develop, implement, and improve food safety and quality programs.
• Coordinate and participate in mock recall exercises to validate product traceability and recall readiness.
• Prepare and communicate audit results, compliance status, and corrective action progress to stakeholders.
• Manage document control processes, ensuring quality and food safety documentation remains accurate, current, and compliant.
• Support training program development and delivery related to food safety, quality, and regulatory requirements.
• Maintain food fraud vulnerability assessments for ingredients and packaging materials.
• Provide backup support for Kosher certification program administration and compliance activities.
• Assist Regulatory and Quality Assurance teams with customer portals, special projects, and other compliance initiatives as assigned.

Skills

HACCP knowledge

Quality management systems

Interpersonal skills

Communication skills

Multitasking under pressure

Office environment adaptability

Education

Bachelor’s degree in Food Science or Quality

Tools

Microsoft Office

Job description

Dessert Holdings is a leading premium dessert company seeking a QMS Coordinator to develop and maintain our Quality Management System in Newburyport, MA. You will monitor compliance, support audit readiness, and drive improvements across food safety programs.

The role requires HACCP knowledge, strong communication, and the ability to travel 20% for project work across states. Join a team of experts delivering artisanal desserts at scale.