QI Coach II - 70% community Based

Elwyn; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Medical/Dental/Vision

Earned Wage Access

Paid Training

Tuition Reimbursement

Career Growth

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn in Philadelphia seeks a QI Coach to ensure high-quality early childhood special education services for ages 3 and up. This role focuses on IDEA, PA Chapter 14, and state/federal mandates, coordinating with staff and families to deliver impactful supports.

You will coach teams, work with community environments, and translate research into practical improvements across ELS, emphasizing collaboration and data-driven decision making.

Qualifications

• Bachelor’s degree in Early Childhood Education, Elementary Education, or Special Education preferred.
• 3–5 years of experience in early childhood environments or itinerant services.
• Strong knowledge of IDEA and Chapter 14 and related applications.
• Ability to provide coaching, feedback and support to individuals, teams, and stakeholders.
• Excellent time management and organizational skills.

Responsibilities

• Conduct observations of service delivery and provide feedback and coaching.
• Support service delivery therapists via clinical guidance and evidence-based practices.
• Collaborate with community settings to strengthen Tier I responses and partnerships.
• Contact families and complete the Family IEP Survey to ensure understanding of processes and rights.
• Deliver coaching to stakeholders and translate evidence-based practices into scalable strategies.
• Utilize data and research to inform program-wide initiatives and improve outcomes.

Skills

Coaching & feedback

Time management

Organization

Teamwork

Problem solving

MS Office

Education

Bachelor's degree (Early Childhood/ Special Education)

Tools

Word

Excel

Outlook

PowerPoint

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives - including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

The QI Coach will focus on ensuring the quality and effectiveness of early childhood special education services for children ages 3 to the age of beginners. This role will focus on compliance with the Individuals with Disabilities Education Act (IDEA), PA Chapter 14, and all federal and state mandates ensuring that children and families receive the services they need. The QI coach will interact with Early intervention staff and outside stakeholders through a variety of means, including in the community to provide high quality services and support to children and families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct observations of service delivery in the community and school settings and provide feedback and coaching.
• Support service delivery therapists through clinical guidance and implementation of evidence-based best practices.
• Collaborate with community-based early childhood environments to identify areas of need and provide coaching and consultation developing collaborative partnerships to strengthen and enhance Tier I responses that improve services for children and families.
• Contact families and complete the Family IEP Survey after the development of their child’s IEPs to ensure that they understand the process, their rights, and their ability to disagree with a team decision.
• Deliver coaching to stakeholders and collaborate with Professional Development to implement broad quality improvement efforts across ELS and translate evidence-based practices into scalable strategies.
• Utilize research, policies, and evidence-based initiatives and translate them into practical strategies that enhance service delivery and improve child outcomes.
• Improve operational systems based on needs assessment (i.e. standardized sign-in, sign-out procedures for service providers, etc.)
• Work collaboratively with support departments including dispute resolution and the ELS Quality Assurance Advisor (QAA) related to individual children’s records and service delivery that are under review with legal or advocate involvement.
• Responsible for using data and trend analyses to inform program-wide initiatives.
• Support all quality improvement initiatives through special projects and assignments.
• Work collaboratively with other regional QI Coaches to identify trends across the cities of Philadelphia and Chester to inform professional development and coaching opportunities.
• Implement current best practices and special education methodologies relative to early intervention services.
• Partner with LEA Representatives, Educational Coordinators, and MDE team members on early learning initiatives and projects.
• Participate in dispute resolution as needed.
• Participate in ongoing trainings offered throughout the year.
• Performs other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree (Early Childhood Education, Elementary Education, Special Education preferred).
• Three to Five years experience in Early Childhood Environments or itinerant services
• Strong knowledge of IDEA and Chapter 14 and the application of the law to the work that is completed on behalf of children.
• Understanding of determination and verification processes and the expectations of OCDEL.
• Ability to provide coaching, feedback and support to individuals, teams, regional groups, and external stakeholders
• Quickly process information to identify gaps, areas of concern, areas of correction, and areas of improvement while also recognizing areas of strength for providing feedback and coaching
• Ability to manage multiple tasks and to prioritize information successfully with strong time management and organization skills
• Demonstrate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Ability to work effectively as part of a team
• Ability to independently solve problems and make decisions

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.