QC Manager

Actalent; West Point (PA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical care

Dental care

Vision

Pet insurance

401K with match

Wellness program

9 paid holidays

2 weeks vacation

Job summary

Actalent is seeking a Quality Control Manager to lead the QC laboratory, incoming sampling, and analytical testing across raw materials, finished products, and stability programs. You will guide a team of chemists and microbiologists, ensuring compliant, reliable results to support manufacturing and customer requirements.

You will drive continuous improvement, maintain data integrity, and uphold cGMP/cGLP standards while collaborating with cross-functional teams to meet production priorities and

Qualifications

• Bachelor’s degree in science or related field required.
• 5+ years of industry experience in a laboratory environment.
• 3+ years of Quality Control management experience.
• Experience leading a technical laboratory team in a regulated manufacturing environment.
• Hands-on quality control/quality assurance in cGMP and cGLP settings.

Responsibilities

• Lead and manage QC laboratory and incoming sampling activities to support operations.
• Provide day-to-day leadership for analytical, raw material, finished product, and stability testing.
• Coach and develop chemists and lab staff, including onboarding, training, and performance management.
• Ensure all lab activities comply with cGMP, cGLP, safety, and regulatory requirements.
• Maintain data integrity through robust documentation and system controls.
• Oversee laboratory quality systems, SOP governance, deviations, CAPAs, and change controls.
• Monitor QC performance metrics like turnaround time, first-time-right, and calibration/training compliance.
• Partner with manufacturing and quality teams to reduce repeat issues and improve quality.
• Develop capacity plans to support production and growth; ensure readiness for audits.

Skills

Laboratory leadership

Quality control management

HPLC

Microbiology

Analytical testing

Electronic lab systems

ERP experience

Data integrity

Regulatory compliance

Education

Bachelor’s degree in science

Tools

ERP systems

LIS / Laboratory systems

Job description

Job Title: Quality Control ManagerJob Description

The Quality Control Manager leads the Quality Control laboratory and incoming sampling functions for a manufacturing facility, ensuring safe, compliant, and reliable analytical support for operations and customer requirements. This role oversees raw material, finished product, and stability testing, drives laboratory compliance and operational efficiency, and aligns QC capabilities with current and future business needs. The Quality Control Manager collaborates closely with cross-functional partners to improve performance, support growth, reduce risk, and ensure the laboratory is prepared to meet evolving regulatory and customer expectations.

Responsibilities

• Lead and manage the Quality Control laboratory and incoming sampling activities to support manufacturing operations and customer requirements.
• Provide day-to-day leadership for analytical, raw material, finished product, and stability testing to ensure safe, compliant, and reliable laboratory performance.
• Manage, coach, and develop a team of chemists, microbiologists, analysts, and laboratory personnel, including hiring, onboarding, training, performance management, development planning, and succession planning.
• Ensure all laboratory activities comply with applicable cGMP, cGLP, safety, quality, regulatory, customer, and internal requirements.
• Maintain laboratory data integrity through robust documentation practices, effective system controls, comprehensive analyst training, and timely investigation of nonconformances.
• Oversee and improve laboratory quality systems, including SOP governance, training compliance, deviations, CAPAs, change controls, calibration, and preventive maintenance programs.
• Own and monitor key QC performance metrics such as testing turnaround time, first-time-right performance, calibration and training compliance, and laboratory deviations and nonconformances.
• Partner with manufacturing and quality teams to identify root causes, reduce repeat issues, and improve first-time-right results.
• Develop and execute laboratory capacity plans to support production schedules, new business opportunities, customer and internal requirements, equipment needs, and future site strategy and growth.
• Ensure stability testing requirements are planned, executed, reviewed, and completed in accordance with applicable procedures and regulatory expectations.
• Collaborate with site leadership to resolve issues, support production priorities, improve quality performance, and advance site objectives.
• Identify, lead, and sustain continuous improvement initiatives to enhance laboratory safety, compliance, productivity, utilization, and overall operational performance.
• Support customer complaint investigations, technical inquiries, internal nonconformance investigations, and other business-critical issue resolution activities.
• Maintain the QC laboratory in a state of readiness for internal, customer, regulatory, and global audits, ensuring documentation and practices meet audit standards.
• Build and foster a laboratory culture focused on safety, compliance, accountability, collaboration, technical excellence, teamwork, and continuous improvement.

Essential Skills

• Bachelor’s degree in a science discipline.
• Minimum of 5 years of industry experience in a laboratory environment.
• Minimum of 3 years of Quality Control management experience.
• Demonstrated experience leading a technical laboratory team in a regulated manufacturing environment.
• Hands-on experience in quality control and quality assurance within cGMP and cGLP manufacturing settings.
• Strong knowledge of laboratory quality systems, including change control processes.
• Experience with analytical testing operations, laboratory instrumentation, method lifecycles, and stability programs.
• Proficiency with electronic laboratory systems and other digital laboratory tools.
• ERP system experience.
• Technical expertise in HPLC, microbiology, raw material testing, finished product testing, and stability testing.
• Proven ability to lead people, build talent, manage performance, and create an accountable team culture.
• Experience managing and balancing departmental budgets with business and operational needs.
• Ability to use metrics, root cause analysis, and continuous improvement tools to improve laboratory performance.
• Ability to balance compliance requirements with customer needs, production priorities, and business growth objectives.
• Strong interpersonal skills with the ability to build relationships and communicate effectively across all levels of the organization.
• Ability to present complex technical information clearly and effectively to non-technical audiences.
• High level of integrity and a strong commitment to ethical practices in quality and compliance.
• Demonstrated agility in managing change and driving continuous improvement.
• Strong time management, organizational, and decision-making skills.

Additional Skills & Qualifications

• Experience working in a regulated manufacturing environment with cross-functional teams such as Manufacturing, Quality Assurance, Regulatory, Technical Services, Supply Chain, Engineering, and EHS.
• Proven track record of improving laboratory safety, compliance, productivity, and utilization through continuous improvement initiatives.
• Experience preparing for and supporting internal, customer, regulatory, and global audits.
• Demonstrated ability to support customer complaint investigations and technical inquiries.
• Ability to cultivate a collaborative, high-performance laboratory culture focused on safety, quality, and continuous improvement.

Work Environment

The role is based in a manufacturing facility with an on-site Quality Control laboratory that supports production through analytical, microbiological, raw material, finished product, and stability testing. The environment is highly regulated, operating under cGMP and cGLP requirements, with extensive use of laboratory instrumentation such as HPLC and other analytical tools, electronic laboratory systems, and ERP platforms. Work involves close collaboration with manufacturing, quality, regulatory, technical services, supply chain, engineering, and EHS teams, and requires readiness for internal, customer, regulatory, and global audits. The laboratory culture emphasizes safety, compliance, accountability, technical excellence, teamwork, and continuous improvement, with a strong focus on data integrity and robust documentation practices.

Job Type & Location

This is a Permanent position based out of West Point, PA.

Pay and Benefits

The pay range for this position is $90000.00 - $110000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Medical care Dental Care Vision Pet Insurance 401K with match Wellness program 9 paid holidays 2 weeks vacation (standard) Ask me or the Benefits summary that can be provided

Workplace Type

This is a fully onsite position in West Point,PA.

Application Deadline

This position is anticipated to close on Sep 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.