QC Manager

JMJ PHILLIP; Richardson (TX); On-site; USD 84,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Incentive opportunities

Medical, dental, and vision benefits

Retirement plan with company-sponsored

Paid time off and holidays

Job summary

JMJ PHILLIP in Dallas is seeking a QC Manager to lead quality control initiatives, develop and maintain quality systems, oversee inspections, and drive continuous improvement across operations.

The ideal candidate will have 5+ years in quality leadership, strong analytical and communication skills, and a proven ability to partner with suppliers and internal teams to ensure customer satisfaction and regulatory compliance.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or a related field.
• 5+ years of experience in quality control, quality assurance, or related leadership roles.
• Strong understanding of quality management principles and inspection methodologies.
• Experience leading quality teams within manufacturing, distribution, or industrial environments.
• Knowledge of root cause analysis, corrective actions, and continuous improvement processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office and quality-related reporting systems.

Responsibilities

• Develop, implement, and maintain quality control policies, procedures, and standards.
• Ensure compliance with internal quality requirements and applicable industry regulations.
• Monitor quality performance metrics and identify opportunities for improvement.
• Manage incoming, in-process, and final inspection activities.
• Establish testing protocols and quality verification procedures.
• Ensure accurate documentation of inspections, audits, and quality findings.
• Lead root cause investigations and corrective action initiatives.
• Implement process improvements to reduce defects, improve consistency, and increase efficiency.
• Partner with operational teams to drive quality-focused improvements throughout the organization.
• Recruit, train, mentor, and develop quality control personnel.
• Foster a culture of accountability, quality awareness, and continuous improvement.
• Conduct performance evaluations and support professional development initiatives.
• Coordinate internal and external audits as required.
• Ensure adherence to quality standards, customer requirements, and regulatory expectations.
• Maintain documentation and records supporting quality compliance.
• Collaborate with suppliers to address quality concerns and improve performance.
• Respond to customer quality issues and coordinate corrective actions when necessary.
• Monitor supplier quality metrics and participate in supplier evaluations.
• Analyze quality trends, defect rates, and performance indicators.
• Prepare reports and present findings to management.
• Utilize data to drive decision-making and quality improvements.

Skills

Leadership

Quality management

Analytical thinking

Communication skills

Education

Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or related field

Tools

Microsoft Office

Quality-related reporting systems

Job description

We are seeking a detail-oriented and results-driven QC Manager to lead quality control initiatives and ensure products, processes, and operations consistently meet established standards. This role is responsible for developing and maintaining quality systems, overseeing inspection processes, managing quality personnel, and driving continuous improvement efforts. The ideal candidate will possess strong leadership skills, analytical capabilities, and a commitment to operational excellence and customer satisfaction.

Position Responsibilities

Quality Management Systems

• Develop, implement, and maintain quality control policies, procedures, and standards.
• Ensure compliance with internal quality requirements and applicable industry regulations.
• Monitor quality performance metrics and identify opportunities for improvement.

Inspection & Testing Oversight

• Manage incoming, in-process, and final inspection activities.
• Establish testing protocols and quality verification procedures.
• Ensure accurate documentation of inspections, audits, and quality findings.

Continuous Improvement

• Lead root cause investigations and corrective action initiatives.
• Implement process improvements to reduce defects, improve consistency, and increase efficiency.
• Partner with operational teams to drive quality-focused improvements throughout the organization.

Team Leadership & Development

• Recruit, train, mentor, and develop quality control personnel.
• Foster a culture of accountability, quality awareness, and continuous improvement.
• Conduct performance evaluations and support professional development initiatives.

Compliance & Auditing

• Coordinate internal and external audits as required.
• Ensure adherence to quality standards, customer requirements, and regulatory expectations.
• Maintain documentation and records supporting quality compliance.

Supplier & Customer Quality Support

• Collaborate with suppliers to address quality concerns and improve performance.
• Respond to customer quality issues and coordinate corrective actions when necessary.
• Monitor supplier quality metrics and participate in supplier evaluations.

Reporting & Data Analysis

• Analyze quality trends, defect rates, and performance indicators.
• Prepare reports and present findings to management.
• Utilize data to drive decision-making and quality improvements.

Prerequisites

• Bachelor's degree in Quality Management, Engineering, Manufacturing, Business, or a related field.
• 5+ years of experience in quality control, quality assurance, or related leadership roles.
• Strong understanding of quality management principles and inspection methodologies.
• Experience leading quality teams within manufacturing, distribution, or industrial environments.
• Knowledge of root cause analysis, corrective actions, and continuous improvement processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office and quality-related reporting systems.

Certifications (Preferred, but not Required)

• Certified Quality Manager (CQM)
• Certified Quality Engineer (CQE)
• Certified Quality Auditor (CQA)
• Lean Six Sigma Green Belt or Black Belt
• ISO 9001 Lead Auditor Certification

What the Role Offers

• Competitive base salary of up to $140,000, based on experience and qualifications.
• Performance-based incentive opportunities.
• Comprehensive medical, dental, and vision benefits.
• Retirement savings plan with company-sponsored contributions.
• Paid time off and company-recognized holidays.
• Professional development and leadership growth opportunities.
• Opportunity to lead quality initiatives that directly impact operational success and customer satisfaction.
• Collaborative work environment focused on continuous improvement and excellence.

Why Dallas?

Dallas offers a dynamic business environment with strong manufacturing, distribution, and industrial sectors. Its central location, extensive transportation infrastructure, and diverse economy create outstanding opportunities for quality leaders to make a significant impact. Professionals benefit from career growth opportunities, a thriving business community, and access to a highly skilled workforce.