Job Title: Quality Control Manager
Salary Status: DOE
FLSA: Exempt
Employment Type: Full-Time
Location: Fontana, CA
Reports to: TBD
Job Overview
The Quality Manager is responsible for maintaining and improving the company-wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma and LEAN techniques. This is a “hands‑on” position requiring 50%+ of the work to be executed in the manufacturing departments.
Essential Responsibilities
- Acts as the Management Representative and champions SQF certification audits, training, and maintenance within the Plant.
- Manages the Material Review Board, internal/external audits, CAPA, document control, and record review.
- Oversees and manages a staff of Quality Supervisors and Technicians, Specialists and Document Control Specialists.
- Leads Continuous Improvement of processes integral to product quality and scrap.
- Improves quality assurance systems company-wide to achieve zero defects through hands‑on training, strong work ethic, and leadership by example.
- Identifies and resolves systemic quality problems through a reduction in variation in processes and components (SPC, SQC, Pareto charts, GEMBA walks, etc.).
- Maintains and enhances quality performance metrics.
- Participates and leads Quality Forum meetings with other facility plant managers and quality managers.
- Improves profitability through reduced internal scrap and customer returns.
- Significant interaction with key customers and prospects to improve quality and win new business.
- Effectively works with Engineering Managers and Engineers to ensure PQ runs are successful and uses early production containment to provide feedback to the Engineering team(s).
- Perform Food Safety/Food Defense duties.
- Perform other related duties as assigned.
Minimum Requirements
- A minimum of 10 years’ experience supervising/managing a Quality Assurance Department.
- Experience with team‑based troubleshooting of plant processes such as blow molding and injection molding, preferred (including Kaizen, process mapping, 5‑Why, Fishbone & 8D).
- Strong statistical background, including the use of Excel, Minitab, etc., SPC/SQC and various quality‑based statistical tools.
- Able to effectively lead a cross‑function/departmental internal team.
- Ability to train and coach others in the field of expertise and quality systems.
- Excellent external/internal customer and presentation skills to all levels of customer’s organizations.
- Strong multiple project management skills.
- Able to thrive in a fast‑paced environment characterized by high growth.
- Open to 20% travel to support other facilities.
Education And/or Experience
- Bachelor’s Degree (preferably in a technical discipline) or equivalent related work.
Experience Required
- Minimum of 10 years’ quality assurance or quality engineering supervisory experience.
- Plastic injection molding experience desirable, preferably in a multi‑plant environment.
- ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable.
- Excellent negotiation, presentation, meeting facilitation, and organizational skills.
- Strong customer relationship building skills.
- Strong “hands‑on” analytical problem‑solving abilities.
- Excellent written and oral communication skills.
Competitive Benefits
- Employer paid (HMO medical), dental and vision insurance premium.
- 401k plan.
- Vacation and sick pay.
- Holiday Pay: Eight (8) paid holidays per year.
- Basic Life Insurance Paid (25K policy).
We are an Equal Opportunity /Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.