QA Training Specialist

Biopharma Careers; Foster City (CA); On-site; USD 102,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Gilead Sciences Inc. in Foster City seeks a learning and development professional to manage the design, deployment and continuous improvement of training programs supporting compliance and operational excellence.

You will collaborate with SMEs and vendors, maintain LMS systems, create e-learning content and reporting, and ensure programs meet cGMP and regulatory requirements. This role offers exposure to pharma manufacturing and quality systems with opportunities to innovate training methods.

Qualifications

• Bachelor's or Master's in a relevant field with experience in training initiatives.
• Experience supporting learning programs, training coordination, or instructional design.
• Experience with e-learning content and learning technologies.

Responsibilities

• Develop and improve learning programs for compliance, development, and operational excellence.
• Collaborate with SMEs and external vendors to design instructor-led, virtual, and e-learning training.
• Plan, coordinate, and administer training activities and LMS maintenance.
• Maintain training records and ensure materials are current and compliant.
• Lead or support training communications via SharePoint and internal channels.
• Create training materials, presentations, newsletters, and videos.
• Support development of e-learning content and tech-enabled learning solutions.
• Evaluate training effectiveness using assessments, feedback, and metrics.
• Generate training reports and identify opportunities for improvement.
• Collaborate cross-functionally to meet learning objectives.

Skills

Instructional design

Pharma manufacturing knowledge

Quality systems understanding

cGMPs proficiency

Communication skills

Microsoft Office

e-learning tools

Articulate

Synthesia

SharePoint

Education

Bachelor's degree in Education, Instructional Design, Communications, Life Sciences, Business, Quality, or related

Master's degree with 3+ years of relevant experience

Tools

Articulate

Synthesia

Video platforms

Learning Management Systems

SharePoint

Job description

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Key Responsibilities

• Manage the development, implementation, and continuous improvement of learning programs that support compliance requirements, employee development, and operational excellence initiatives.
• Collaborate with Subject Matter Experts (SMEs) and external vendors to design, develop, and deploy instructor-led, virtual, and e-learning training programs.
• Support the planning, coordination, and administration of training activities, including scheduling, documentation, and Learning Management System (LMS) maintenance.
• Maintain training records and ensure training materials are current, accurate, and aligned with business and compliance requirements.
• Lead or support communication efforts related to learning programs, including updating SharePoint sites and internal communication platforms.
• Develop and distribute training and communication materials, including presentations, workbooks, job aids, newsletters, emails, flyers, and videos.
• Support the creation and enhancement of e-learning content and other technology-based learning solutions.
• Partner with stakeholders to identify training needs and support the development of effective learning solutions.
• Evaluate training effectiveness through assessments, learner feedback, metrics, and other monitoring activities.
• Generate training reports and support analysis of learning data to identify opportunities for continuous improvement.
• Support initiatives to increase learner engagement and awareness of available development opportunities.
• Ensure training activities are conducted in accordance with applicable regulatory requirements, company policies, and quality standards.
• Apply knowledge of pharmaceutical manufacturing, quality systems, and cGMP requirements to support compliant learning programs.
• Assist with the implementation and adoption of new learning technologies and innovative training methods.
• Support departmental and organizational projects as assigned by the Head of Central Quality Learning and Performance.
• Collaborate cross-functionally with Quality, Manufacturing, Operations, and other business partners to support training and performance objectives.

Knowledge, Skills & Abilities

• Demonstrates understanding of training, instructional design, communication, and/or education.
• Demonstrates understanding of pharmaceutical manufacturing and quality assurance.
• Demonstrates working knowledge of current Good Manufacturing Practices (cGMPs).
• Demonstrates functional and process knowledge to support training programs.
• Demonstrates strong verbal, written, and interpersonal communication skills.
• Demonstrates proficiency in Microsoft Office applications.
• Experience developing, managing, or supporting e-learning content and learning technologies.
• Familiarity with instructional design tools (e.g., Articulate, Synthesia), video development platforms, and other innovative learning solutions is preferred.
• Demonstrated willingness to learn and apply new technologies is essential.

Basic Qualifications

• Bachelor's degree in Education, Instructional Design, Communications, Life Sciences, Business, Quality, or a related discipline with at least 5 years of relevant experience;
• OR Master's degree with at least 3 years of relevant experience.
• Experience supporting learning programs, training coordination, instructional design, communications, or education-related initiatives.

Preferred Qualifications

• Prior experience in the pharmaceutical, biotechnology, or regulated manufacturing industry.
• Understanding of pharmaceutical manufacturing, quality assurance, and compliance training.
• Working knowledge of current Good Manufacturing Practices (cGMPs).
• Experience developing, managing, or supporting e-learning content and learning technologies.
• Familiarity with instructional design and digital learning tools such as: Articulate
• Synthesia
• Video development platforms
• Learning Management Systems
• SharePoint
• Experience creating training communications, presentations, newsletters, videos, and learner engagement materials.

Benefits

Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

Salary

The salary range for this position is: $102,085.00 - $132,110.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.

Additional Benefits Information

For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [e-mail] for assistance.

Notice: EMPLOYEE POLYGRAPH PROTECTION ACT

YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.