QA Tester

System One, Inc.; City of Albany (NY); Hybrid; USD 72,000 - 102,000; Full time

Job summary

System One, Inc. is seeking a QA Tester in Albany, NY for a 27-month contract. The role leads QA across eligibility, enrollment, case management, and financial management applications, coordinating with business, technical, and vendor teams.

The ideal candidate has strong QA leadership experience, with expertise in test planning, defect management, and stakeholder communication, supporting a health and human services modernization program.

Qualifications

• 7+ years of QA and software testing on complex enterprise applications.
• 2+ years in a QA lead or testing leadership role.
• Experience coordinating testing across multiple high-profile projects.
• Proficient in test plans, test cases, test scripts, and defect management.
• Experience presenting testing results to stakeholders and senior leadership.

Responsibilities

• Lead and oversee QA activities across multiple project workstreams.
• Manage testing strategies, test plans, test execution, and QA deliverables.
• Coordinate with stakeholders, SMEs, vendors, and project teams to meet business requirements and quality standards.
• Review test results, monitor defects, and provide status reporting to leadership.
• Manage test environments, test data, and testing best practices.
• Lead QA resources and support cross-functional teams throughout the testing lifecycle.
• Track and report testing metrics, risks, issues, and overall project quality.

Skills

QA Leadership

Test Planning

Stakeholder Management

Communication

Tools

Jira

HP ALM/Quality Center

Job description

Job Title: QA Tester

Location: Albany, NY (hybrid)

Type: 27-Month Contract

Compensation: $63/hr

Overview

We are seeking a QA Tester to support the New York State Integrated Eligibility System (IES) modernization initiative. This role will lead quality assurance efforts across critical eligibility, enrollment, case management, and financial management applications supporting health and human services programs. The ideal candidate will have strong QA leadership experience managing testing activities across large-scale enterprise projects and collaborating with business, technical, and vendor teams.

Responsibilities

• Lead and oversee quality assurance activities across multiple project workstreams.
• Manage testing strategies, test plans, test execution, and QA deliverables.
• Coordinate with stakeholders, SMEs, vendors, and project teams to ensure solutions meet business requirements and quality standards.
• Review test results, monitor defects, and provide status reporting to project leadership.
• Manage test environments, test data, and testing best practices.
• Lead QA resources and support cross-functional teams throughout the testing lifecycle.
• Track and report testing metrics, risks, issues, and overall project quality.

Requirements

• 7+ years of Quality Assurance and software testing experience on complex enterprise applications.
• 2+ years of experience in a QA Lead, Test Lead, or testing leadership role.
• Experience managing testing efforts across multiple high-profile projects within matrixed organizations.
• Strong experience creating test plans, test cases, test scripts, and defect management documentation.
• Experience presenting testing results, risks, and status updates to stakeholders and senior leadership.
• Experience with testing and defect management tools such as Jira or HP ALM/Quality Center.
• Strong communication, leadership, and stakeholder management skills.

Preferred

• Experience with automated testing tools such as Selenium.
• Experience with test automation and scripting using Java or related technologies.
• Experience creating QA dashboards and reporting metrics.
• Experience managing the full defect lifecycle from identification through resolution and validation.
• Experience coordinating with performance testing and security testing teams.
• Previous experience supporting large-scale government, healthcare, or public sector technology programs.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #856-Baltimore-S1