QA Technician

Smurfit Westrock; Hicksville (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive training

Competitive pay

Global packaging leader

Job summary

Smurfit Westrock in the United States is seeking a Quality Assurance Inspector to inspect printed materials and cartons at various production stages to ensure customer requirements and internal quality standards are met. You will support production efficiency and ensure GMP/SOP compliance across processes.

The role requires strong communication, attention to detail, and the ability to work overtime during peak periods. Relevant GMP knowledge and accurate record-keeping are essential to success.

Qualifications

• Must read, write and communicate in English.
• Knowledge of GMP and SOPs is required.
• Ability to distinguish between acceptable and non-conforming material.
• Reliable attendance and strong attention to detail.
• Willingness to work overtime during peak production.

Responsibilities

• Perform in-process inspections using statistical sampling plans.
• Visually inspect printed materials for defects in printing, die-cutting, and gluing.
• Record and maintain accurate inspection and production records.
• Conduct testing methods such as scanner challenges and scale count verification.
• Inspect finished pallets prior to shipping and decide acceptability or Quality Hold.
• Ensure materials on Quality Hold are properly documented and moved to designated areas.
• Communicate with production teams to address quality issues during runs.
• Review job specifications and standards prior to production startup.
• Perform and document line clearance before each job.
• Establish and verify case counts for new jobs and monitor consistency.
• Perform additional duties to support quality and production operations.

Skills

Strong communication

Basic math

Attention to detail

Reading/writing English

Overtime flexibility

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

This role is responsible for inspecting printed materials and cartons at various stages of production to ensure they meet customer requirements and internal quality standards. The position plays a critical role in maintaining product quality, supporting production efficiency, and ensuring compliance with GMP and SOP requirements.

Key Responsibilities

• Perform in- process inspections using statistical sampling plans.
• Visually inspect printed materials for printing, die-cutting, and gluing defects.
• Record and maintain accurate inspection and production records.
• Conduct testing methods such as scanner challenges and scale count verification.
• Inspect finished pallets prior to shipping and determine acceptability or place on Quality Hold.
• Ensure materials placed on Quality Hold are properly documented and moved to designated areas.
• Communicate with production teams to address and correct quality issues during runs.
• Review job specifications and standards prior to production startup.
• Perform and document line clearance before each job.
• Establish and verify case counts for new jobs and monitor consistency.
• Perform additional duties as assigned to support quality and production operations.

What You Need To Succeed

• Strong communication skills and ability to provide direction when needed.
• Knowledge of Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs).
• Basic math skills and ability to use a calculator.
• Ability to read, write, and communicate effectively in English.
• Ability to distinguish between acceptable and non-conforming material.
• Reliable attendance and strong attention to detail.
• Willingness to work overtime as needed, including during peak production periods.
• Ability to perform all essential job functions with or without reasonable accommodation.

What We Offer

• A workplace culture built on integrity, respect, accountability, and excellence.
• Comprehensive training with opportunities to build quality and production expertise.
• Competitive compensation based on experience, skills, and performance.
• A career with a global packaging leader where Safety, Sustainability, and Inclusion are core to daily operations.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.