QA TEAM MANAGER II

McCormick Flavor Solutions; Dundalk (MD); On-site; USD 88,000 - 154,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Flexibility and Support for Diverse Lf

Wellbeing programs

Job summary

This McCormick Flavor Solutions facility in Sparrows Point, MD, is seeking a QA Team Manager II to lead a QA Technician/Lab Team, manage quality and defect resolution, and oversee budgets to meet internal and external customer needs.

You will drive process improvements using PDCA, RCA/CAPA, and HPO systems, while developing the team and ensuring 100% compliance with GMPs and safety standards across the operation.

Qualifications

• Bachelor's degree in a technical field and relevant leadership experience.
• Understanding of Cost of Quality and JTE processes.
• Knowledge of QA integration with production and cross-functional influence.
• Experience with GMPs and quality systems in manufacturing.
• Strong leadership, coaching, and communication abilities.

Responsibilities

• Creates a vision for the team aligned with McCormick and the facility.
• Leads team using situational leadership and established processes.
• Uses HPO systems to empower and develop staff.
• Leads failure analysis and plans for improvements, RCA/CAPA.
• Manages evaluations, development plans, and wage considerations.
• Ensures documentation, 100% compliance, and continuous improvement.

Skills

Leadership

Cost of Quality

Interpersonal skills

Project management

Communication

SAP knowledge

Education

BSc in Engineering, Biology, Chemistry, Food Science or other technical degree

Tools

SAP

Job description

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire an QA TEAM MANAGER II immediately at our Maryland Logistics Center in Sparrows Point, MD.

What We Bring To The Table

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including

Position Overview

This position is responsible for managing and directing activities that include product quality and defect management through managing a QA Technician/Lab Team to meet the needs of internal and external customers while achieving key indicator results that support business goals. The person is responsible for managing the supplies and labor budget. A core responsibility is to develop the team to their fullest potential through HPO. This position initiates and leads process improvement initiatives, PDCA, and root cause analysis.

Key Responsibilities

• Creates a vision for the team that aligns with McCormick and the operational facility
• Leads team by applying situational leadership, coaching, facilitation, presentation, role playing (feedback & conflict management) skills and leveraging established processes of JTE
• Uses the HPO Systems (Goal Setting, Performance Management, Problem Solving & Decision Making, Training & Development, Information Systems, Rewards & Recognitions) to empower and develop their teams using established HPO systems, core beliefs, guiding principles
• Leads failure analysis when required (including for safety near miss and actual incidents). Participates in planning for technological and engineering improvements.
• Performs evaluations and creates development/training plans for individuals within the team and manages employee relations. Actively uses PDPs to document and facilitate improvement/recognition discussions. Manages compensation process for team and recommends wage increases for high performers (pay for performance)
• Develops and ensures all procedures and best practices are documented and creates an atmosphere of 100% compliance to operational processes and procedures and continuous improvement using TWI, SPC, SQC, VSM & PDCA (problem solving) methodologies and established principals, including GMPs and other guidelines to ensure safety and quality
• Qualifies CBA/Centerlines in partnership with operational teams
• Leads problem solving events and process improvement using RCA and CAPA tools

Required Qualifications

• BSc in Engineering, Biology, Chemistry, Food Science or other technical degree
• 4 years of management or leadership experience, at least 2 of which in a processing or production / industrial environment, preferably in a quality role.
• Must understand the importance of Cost of Quality and JTE processes.
• Must understand the critical service role of QA within the production environment.
• Knowledge of SAP or other enterprise resource tools is an asset.
• Strong understanding of how the quality team integrates with other areas and coordinates to contribute to the achievement of goals through influence.
• Excellent interpersonal and strong leadership skills including the ability to motivate, set targets, and drive sustained results.
• Strong leadership and training skills. High cross function engagement to solve quality production problems.
• Food Safety and Quality Programs and Standards; Consensus Building; Cross-functional Influence; Excellent Microsoft Suite Skills for communication of technical knowledge.
• Full supervisor responsibilities, contributing to the motivation/development of team through professional leadership and ensuring team members are motivated and capable of delivering a high level of performance.
• Leadership includes setting objectives, coaching employees in pursuit of those objectives, appraisal of performance relative to objectives, and determination of reward outcomes.

Preferred Qualifications

• FSPCA (PCQI), ASQ certification (CHA, CQE) or Six Sigma Black Belt

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.

Base Salary: $87,910 - $153,870

Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:

• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans