QA Supervisor

INW Phoenix Formulations; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Phoenix Formulations in Tempe, AZ is seeking a dedicated Quality Assurance Supervisor to uphold safety and quality standards across production lines.

You will lead QA processes, enforce regulations, train staff, and collaborate with management to drive continuous improvement. This role emphasizes accuracy, problem solving, and strong documentation practices.

Candidates should have a degree in Food Science or a technical field and strong math, English, and computer skills to succeed.

Qualifications

• Math skills: arithmetic, decimals, fractions, percentages, and algebra.
• English communication skills: verbal and written.
• Computer skills: MS Office and inventory/timekeeping software.
• Education: degree in Food Science or a technical field or equivalent experience.

Responsibilities

• Enforce safety and quality regulations.
• Review production schedules to assign staffing for quality SOPs.
• Measure and examine materials and finished products for conformance.
• Train staff in quality processes and safety procedures.
• Confer with management to resolve worker problems.
• Monitor quality control systems for effectiveness.
• Create and monitor inspection and testing criteria throughout production.
• Produce reports on nonconformance and quality trends.

Skills

Math skills

English communication

Computer skills

Education

Degree in Food Science or technical field

Job description

This position contributes to furthering our reputation in the industry and the community of effectively delivering products and services to our customers and to your coworkers with integrity. A non-negotiable requirement of working for our Company is maintaining, modeling and acting in accordance with the Core Values of Phoenix Formulations:

1. Internal and External Customer Service with a laser focus

2. Honesty and Integrity

3. Personal Accountability

4. Work smart, work hard

5. Making the lives we touch better today than yesterday

6. Creating wealth through profits and growth

Essential Functions and Responsibilities to ensure the quality and safety of the product will include, but not be limited to:

• Enforce safety and quality regulations.
• Review Production Schedules to determine and assign appropriate staffing to complete all Quality SOPs
• Measure and examine materials and finished products to ensure conformance to established standards.
• Conduct employee training in Quality processes, procedures, standards and safety procedures or assign employee training to experienced workers.
• Confer with management to resolve worker problems, complaints or grievances.
• Recommend or implement measures to motivate employees and to improve the quality and efficiency of the product and the process.
• Record and oversee the record keeping of operational and production data on specified forms.
• Provide information or indication of problems to Management.
• Monitor performance of quality control systems to ensure effectiveness and efficiency.
• Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
• Create, implement, direct and monitor the inspection and testing criteria or procedures throughout production cycles.
• Collect and analyze production samples to evaluate quality and provide feedback and interpretation to all relevant organizational departments, outside vendors, or contractors.
• Identify quality problems or areas for improvement and recommend solutions or stop production if serious product defects are present.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
• Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
• Review and update standard operating procedures or quality assurance manuals.
• Review quality documentation necessary for regulatory submissions, inspections and customer requirements and expectations.
• Instruct staff on quality guidelines, testing procedures, or ways to eliminate deficiencies.
• Confer with process engineers, plant operators, management, and packaging specialists to resolve problems in product processing and for ongoing quality improvement.
• Interview, select, hire, train, motivate, evaluate, resolve personnel grievances, or recommend transfers, discharges, or disciplinary measures.
• Requisition materials, supplies, or repair services.
• Reports to work regularly and on time.
• Perform duties safely and to report unsafe conditions or actions.
• Assists in other duties as needed and directed.

Minimum Qualifications:

• Mathematical Skills – Accuracy with arithmetic, subtraction, multiplication, division, decimals, percentages, fractions, and algebra.
• Language Skills – Must be able to communicate complex concepts in English, verbally and in writing.
• Computer Skills – Must be able to use Microsoft Office, operate inventory software, time keeping or other business-related software.
• Education – degree in Food Science or a Technical field or have equivalent field experience.

Preferred Knowledge, Skills, and Abilities:

• Skilled in monitoring, troubleshooting, critical thinking, process control, time management, following through, serving customers, and active listening.
• Demonstrate understanding of regulatory issues, leadership, attention to detail, orientation to quality, deductive reasoning, problem sensitivity, problem solving, and skilled at decision making.
• Knowledge of sanitation requirements for quality assurance and food safety criteria (HACCP), food production processing, chemistry, biology, Food and Dietary Supplement cGMP’s, human resources, and safety of personnel.

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the job holder might differ from those outlined in this job description and other duties, as assigned, may be part of the job. Employers offers are contingent on successful completion of a drug screen and background check.

Employment offers are contingent on successful completion of drug screen and background check

We are an EEO employer.

We look forward to hearing from you!

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.