QA Supervisor

Great Lakes Cheese, Inc; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Great Lakes Cheese, Inc. seeks a Food Safety and Quality Assurance Supervisor to back up the FSQA Manager and oversee lab activities to ensure product quality aligns with company standards and customer requirements.

Responsibilities include supporting material and product compliance, developing safety programs, coordinating audits, driving CAPAs, and training staff to maintain GMP and quality controls across the plant.

Qualifications

• Bachelor’s degree in Food Science or related field or commensurate experience.
• 2+ years of quality supervision experience.
• 2+ years of lab experience.
• Understanding of chemical and physical processes related to cheese and packaging quality.
• Ability to make sound decisions and lead a team.

Responsibilities

• Support FSQA to ensure materials and products meet specifications.
• Develop and maintain food safety programs with plant FSQA Manager.
• Lead audits including SQF and customer-specific audits.
• Investigate and drive corrective actions for food safety/quality issues.
• Coordinate responses to customer concerns on FSQA matters.
• Train staff to ensure compliance with safety and quality procedures.
• Communicate FSQA results to plant and corporate teams.
• Supervise hourly FSQA team members and evaluate performance.

Skills

Leadership

Decision making

Communication

Problem solving

Team supervision

Education

Bachelor's in Food Science or related field

SQF Certification

PCQI Certification

HACCP Certification

Tools

SAP

Microsoft Office

Job description

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The Food Safety and Quality Assurance Supervisoris the primary back-up to the FSQA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements.

Job Responsibilities

• Support the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications
• Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with plant FSQA Manager
• Facilitate the effective implementation and maintenance of quality audit programs including SQF, Identity preserved and customer specific audits.
• Facilitate investigations and support corrective and preventive actions related to the food safety and quality programs
• Coordinate and respond to customer concerns related to food safety and product quality
• Communicate with cross-functional plant teams on FSQA projects, audit results and corrective actions
• Facilitate and support training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications
• Communicate with plant and corporate FSQA on supplier concerns to resolve and mitigate problems
• Facilitate internal audits of all plant areas for food safety and GMP compliance
• Support sanitation programs to drive plant cleanliness and adequate documentation
• Function as direct supervisor of the hourly FSQA team members and evaluate their performance for continuous improvement
• Observe and evaluate laboratory and operational processes to drive continuous improvement on issues relating to the food safety and quality programs
• Coordinate and participate in FSQA mock exercises such as Mock Trace/Recall and Mock Intruder
• Facilitate and support product sampling and shelf life product retention program
• Motivate and lead by example
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program
• Other responsibilities as assigned by plant and corporate leadership
• Maintain company confidentiality

Required Education and Experience

• Bachelor’s degree in Food Science or related field, or commensurate experience.
• 2 years of Quality supervision experience or more.
• 2 years of lab experience or more.
• In depth understanding of chemical and physical processes relating to cheese and packaging quality.
• Ability to make sound, independent decisions based on functional expertise and experience.
• Ability to administer a proactive management approach.
• Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel.
• Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues.
• Proficient in Microsoft Office.
• Able to work in the US without corporate sponsorship.

Preferred Education and Experience

• Experience with thermal processing and/or industrial pasteurization.
• Bachelor’s degree in Food Science or Related Science Degree.
• SAP experience.
• SQF certified.
• PCQI Certified.
• HACCP Certification.

Working Conditions

• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.
• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.
• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F.
• Work is performed in a lab setting.

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Affirtive Action Employer.

Nearest Major Market: Utah
Nearest Secondary Market: Provo