QA SPECIALIST I - OPS

PCI Pharma Services; Madison (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

PCI Pharma Services is seeking a QA Specialist to ensure product quality and compliance with cGMPs, site SOPs, and regulatory standards. You will review batch records, master batch records, and manage deviations, CAPAs, and quality system investigations for clinical and commercial products.

The role requires 3–5 years in pharma/biotech QA, familiarity with 21 CFR 820, and strong documentation skills. Collaborative cross-functional work and process improvements are key aspects.

Qualifications

• Bachelor's Degree in a relevant scientific field.
• 3-5 years of pharmaceutical or biotech industry experience.
• 2+ years in a QA Operations role supporting late-stage clinical or commercial production.
• Knowledge of FDA regulations (21 CFR Part 820).
• Experience with deviation investigations, CAPA and quality investigations.
• Exposure to lean operation excellence.
• Knowledge of risk management tools (FMEA, PHA, etc.).
• Ability to articulate complex scientific/technical subject matter.
• ASQ certification is preferred.

Responsibilities

• Perform batch documentation review for release of clinical and commercial products with cGMP, site SOPs, and regulatory compliance.
• Review/approve master batch records to initiate GxP manufacturing activities.
• Oversee deviation/investigation and CAPA programs and provide direction on complex investigations.
• Review and approve investigations in support of batch release and GMP compliance.
• Track investigations and change controls; provide status reports and metrics.
• Develop and improve quality system procedures, specs, and test methods.
• Collaborate with internal/external customers to resolve quality and compliance issues.

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The QA Specialist will work with other departments to ensure the quality of products and compliancetointernal procedures and external standards. Primary responsibilities for this roleincludesBatch Record Review, Lot Disposition, and Quality System review. This position may also be responsible for evaluating deviation incidences and determining which warrant escalation to an investigation, quality review and approval of investigations, and creating and monitoring the associated CAPAs. In this role, the opportunity exists to shape and transformGxPprograms by providing QA expertise and guidance to the manufacture of both clinical and commercial products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform review of batch documentation for release of internal and external clinical products/commercial products, while ensuring compliance withcGMPs, site SOPs, and regulatory requirements. Prioritize record review in support of business needs includingmaintainingbatch status and communicate release needs throughout the organization
• Review and approve master batch records for thetimelyinitiationofGxPmanufacturing activities
• Responsible for quality oversight and administration of the deviation/investigation and CAPA programs
• Review and approve Manufacturing, Quality Control, and other investigations in support of batch release and GMP compliance
• Provide direction for complex investigations and CAPAs
• Ensuretimely,accurateand complete execution and documentation of quality system events: deviations, NCMRs,GxPinvestigations and CAPAs
• Review, develop, and improve quality system procedures, specifications, and test methods
• Review and approve CAPAs to prevent recurrence of deviations
• Review and approve Change Control documentation
• Responsible for tracking investigations andchangecontrol fortimelycompletion. Provide status reports, including relevant quality metrics andparticipatesin the management review process
• Establish collaborative relationships with internal and external customers to ensure all quality and compliance matters and any issues that arise are addressed in an open andtimelymanner.
• Monitor,identifyand propose quality process and system improvements. Lead improvement projects and communicate status to management
• Serve as QA representative to cross functional project teams such as tech transfer, process validation, and process improvement

QUALIFICATIONS:

Required:

• Bachelor's Degree in a relevant scientific field is preferred.
• 3-5 years of pharmaceutical or biotech industry experience.
• 2+ years of experience in a QA Operations role supportinglate stageclinical and/or commercial production.
• Knowledge of laboratory and production equipment and IQ/OQ/PQ
• Exposure to RCA, technical writing, and working with quality related investigations.
• An equivalent combination of experience and education may be considered
• Exposure to lean operation excellence highly desirable
• Knowledge of FDA regulations (i.e., 21CFR Part 820)
• Knowledge and ability to apply basic scientific principles to solve operational, as well as routine quality tasks.
• Knowledge and exposure to using Risk Management Tools (FMEA, PHA, etc.)
• Scientific, technical, and mechanical subject matter comprehension and aptitude
• Able to articulate scientific and technical subject matter

Preferred:

• ASQ certification is referred.
• Strong organizational skills and attention to detail
• Ability to make risk-based decisions and resolve issues with minimal guidance.
• Demonstrated positive interpersonal skills and the ability to communicate well orally and in writing.
• Proficiency in MS Office including Word, and Excel
• Ability to work in a dynamic, fast-paced work environment.
• Honesty, integrity, respect and courtesy with all colleagues
• Able to work with some limited supervision, able to escalation issues as needed.
• Is flexible and adaptable through operational and organizational change.

#LI-RS1

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.