POSITION SUMMARY
The Quality Assurance & Operations Pharmacy Technician is a senior, specialist-level role that bridges regulatory compliance and daily pharmacy operations within a 503A compounding pharmacy. The position divides its time between building and maintaining the pharmacy’s quality management system – SOP and work-instruction authoring, Simplifi797 administration, and audit readiness – and performing hands-on technician duties including sterile and non-sterile compounding, filling, and shipping. It suits an experienced, licensed technician who can work independently in a fast-paced, growth-stage environment and move fluidly between quality-systems work and the compounding floor.
KEY RESPONSIBILITIES
Quality Assurance & Compliance
- Draft, revise, and maintain Standard Operating Procedures (SOPs), work instructions, and quality logs to ensure compliance with applicable regulatory standards.
- Build and administer the Simplifi797 site for cleanroom operations.
- Develop training materials and support hands-on training and competency assessment of pharmacy technicians.
- Maintain continuous audit readiness – ensuring master formulation records, compounding logs, and quality records are complete and reviewed.
Pharmacy Operations & Fulfillment
- Compound sterile and non-sterile preparations in accordance with USP standards and facility SOPs.
- Accurately prepare, label, and fill prescriptions for pharmacist verification.
- Package, verify, and ship prescriptions securely, maintaining cold-chain integrity where required.
- Receive and maintain inventory; order supplies.
- Support general facility operations, customer service, and administrative tasks as the pharmacy scales.
REQUIRED QUALIFICATIONS
- Current state Registered Pharmacy Technician license (Florida for this position).
- 2–3 years of experience in a compounding pharmacy (sterile and/or non-sterile).
- Working knowledge of USP <795> and USP <797> standards.
- Strong technical-writing skills, with experience drafting SOPs, work instructions, or quality logs.
- Proficiency with Simplifi797 or equivalent compliance-management software.
- Solid understanding of pharmacy workflow and prescription processing.
PREFERRED QUALIFICATIONS
- USP <800> knowledge.
- CPhT certification (PTCB or equivalent).
- Prior experience supporting audits or inspections in a 503A / 503B setting.
REGULATORY & COMPLIANCE EXPECTATIONS
- All duties are performed under a licensed pharmacist’s supervision and in compliance with:
- Governing State Board of Pharmacy regulations (Florida Board of Pharmacy for this position).
- USP <795>, <797>, and <800> compounding standards.
- DEA and controlled-substance requirements, where applicable.
- DSCSA receiving and recordkeeping, where assigned.
- HIPAA privacy and security rules.
- Facility SOPs (compounding, dispensing, controlled substances, cold-chain, HIPAA, inspection readiness).
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Cleanroom environment requiring adherence to garbing and personal protective equipment (PPE) protocols.
- Ability to stand for extended periods and lift up to 30 lbs.
- Frequent use of computers and pharmacy equipment.