QA Operations Manager (Sun-Wed PM)

U469 (FCRS = US469) AAA USA Inc.; Millburn (NJ); On-site; USD 99,000 - 183,000; Full time

Job summary

Novartis in Millburn, NJ is seeking a QA Operations Manager to provide operational leadership within the Quality Assurance organization. You will guide a team of quality professionals, drive continuous improvement, support manufacturing and validation activities, and ensure investigations, CAPAs, and compliance with GMP.

Responsibilities include coordinating daily QA activities, coaching staff, managing deviations, and driving quality metrics to support inspective readiness and product quality.

Qualifications

• University degree in a scientific field required.
• 5+ years QA/QC in pharma manufacturing.
• Strong knowledge of GMP, quality systems, and inspection readiness.
• Experience leading investigations and CAPA.

Responsibilities

• Coordinate daily activities and priorities across QA Operations.
• Lead, coach, and develop team members with engagement and succession planning.
• Oversee deviations, investigations, CAPA and corrective actions.
• Support transfer projects, validation studies, document approvals, SOP updates.
• Plan resources, capacity, workloads, and daily execution to meet quality requirements.
• Track quality metrics and drive improvement projects.
• Maintain training compliance and inspection readiness.

Skills

QA Leadership

GMP Expertise

Project Management

Cross-functional Collaboration

Investigations CAPA

Education

University degree in Chemistry Pharmacy Biology Biochemistry

Job description

Band Level 4 Job Description Summary

Location: Millburn, NJ

Relocation Support: This role is based in Millburn, NJ. Novartis is unable to offer relocation support: please only apply if accessible.

Shift: Sunday-Wednesday PM shift

Ready to take the next step in your quality career and expand your impact across site operations? As a QA Operations Manager, you will provide operational leadership within the Quality Assurance organization, helping ensure the highest standards of quality, compliance, inspection readiness, and operational excellence. In this role, you will lead and develop a team of quality professionals while partnering across functions to drive continuous improvement, support manufacturing and validation activities, oversee investigations and corrective actions, and ensure the successful execution of critical quality objectives. This position offers a unique opportunity for an experienced quality professional to strengthen leadership capabilities, influence site performance, and contribute to the delivery of high-quality medicines to patients.

Key Responsibilities

• Coordinate daily activities and priorities across the assigned Quality Assurance Operations area.
• Lead, coach, and develop team members while supporting engagement, career growth, and succession planning.
• Oversee deviations, out-of-expectation results, complaints, and corrective and preventive actions.
• Support transfer projects, validation studies, document approvals, and standard operating procedure updates.
• Plan resources, capacity, workloads, and daily execution to meet operational and quality requirements.
• Track quality metrics and drive operational excellence projects and process improvements.
• Maintain training compliance, inspection readiness, and strong safety and quality cultures.

Essential Requirements

• University degree in Chemistry, Pharmacy, Biology, Biochemistry, or an equivalent scientific or technological field.
• At least five years of Quality Assurance or Quality Control experience in a pharmaceutical manufacturing environment.
• Strong knowledge of Good Manufacturing Practice, quality systems, audit management, and inspection readiness.
• Experience leading investigations, corrective and preventive actions, change initiatives, and quality improvement projects.
• Strong cross-functional collaboration, stakeholder engagement, and project-management skills.

Desirable Requirements

• Demonstrated people-leadership experience, including coaching, performance management, training, and team development.
• Experience supporting transfer projects, validation studies, or operational excellence initiatives.

The salary for this position is expected to range between $98,700 and $183,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Skills Desired

• Collaboration
• Communication
• Continuous Improvement
• Data Integrity
• Decision Making
• Good Manufacturing Practices (GMP)
• Leadership
• Managing Ambiguity
• Operational Excellence
• Quality Assurance (QA)
• Quality Compliance
• Quality Control (QC)
• Quality Inspections
• Quality Management Systems (QMS)
• Regulatory Compliance
• Statistical Process Control (SPC)
• Supplier Quality Management

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [e-mail] call [phone] and let us know the nature of your request and your contact information.