QA Manager

Insight Global (United States); San Diego (CA); Remote; USD 120,000 - 170,000; Full time

Job summary

Insight Global is seeking a Manager, IT Quality Assurance to lead a team of QA professionals and transform testing practices from manual to automation-driven quality engineering. This role will oversee approximately 10 onshore QA professionals while coordinating with offshore resources, focusing on talent development, technical upskilling, process improvement, and organizational accountability.

The right candidate will bring a strong QA automation background, people leadership skills, and the

Qualifications

• 6+ years of Quality Assurance experience with 2+ years in a QA Manager role.
• Experience managing QA professionals including performance management and accountability.
• Experience leading teams of QA Analysts/Engineers/SDETs, ideally 10+ resources.
• Strong technical QA background with hands-on test automation or SDET experience.
• Experience leading QA transformation initiatives toward automation and modern QA practices.
• Ability to drive results through others, establish accountability, and manage team performance.
• Understanding of test automation strategies, frameworks, coverage, and SDLC integration.
• Experience evaluating skill gaps, upskilling, and driving organizational change.
• Experience establishing QA standards, governance, testing processes, and quality metrics.
• Ability to partner with Development Managers, Product Leaders, and stakeholders.
• Experience managing testing across multiple projects/delivery teams.
• Strong leadership presence with empathy and accountability.
• Experience managing both onshore and offshore QA resources.
• Experience implementing automation frameworks or modernizing legacy QA environments.
• Experience measuring automation ROI, test coverage, defect trends, and release readiness.

Responsibilities

• Lead a team of QA professionals, overseeing onshore and offshore resources.
• Drive transformation from manual testing to automation-driven QA across the organization.
• Develop talent, upskill teams, and implement QA governance and metrics.
• Collaborate with Development Managers, Product Leaders and stakeholders to ensure quality
• Manage multiple projects and ensure release readiness through measurable quality metrics.

Skills

QA leadership

Test automation

SDET background

Staff management

QA frameworks

SDLC governance

Offshore coordination

Stakeholder management

Performance management

Automation ROI

Tools

Selenium

Jenkins

CI/CD tooling

Job description

Job Description

Insight Global is seeking a Manager, IT Quality Assurance for a leading organization focused on modernizing its technology and quality engineering capabilities. This individual will lead a team of QA professionals while playing a pivotal role in transforming the organization's testing practices from predominantly manual processes toward a more scalable, automation-driven quality engineering model. The ideal candidate is a technically credible people leader who understands QA automation, has successfully led teams through significant change, and knows how to drive results through others. This person will oversee approximately 10 onshore QA professionals while coordinating with additional offshore resources, focusing on talent development, technical upskilling, process improvement, and organizational accountability. This is an excellent opportunity for a leader who enjoys building high-performing teams, developing people, and driving meaningful transformation. The right individual will bring a combination of technical QA expertise, confident humility, strong stakeholder management, and the ability to challenge existing processes while maintaining a people-first leadership approach. This is a fulltime opportunity able to be worked remotely in the U.S.

Skills and Requirements

6+ years of Quality Assurance experience, including 2+ years in a QA Manager role.Proven experience directly managing QA professionals, including performance management, coaching, talent development, and accountability.Experience leading teams of QA Analysts, QA Engineers, or SDETs, ideally managing 10+ resources.Strong technical QA background, ideally with previous hands-on experience in test automation or as an SDET.Experience leading QA transformation initiatives, specifically transitioning teams from predominantly manual testing toward automation and modern quality engineering practices.Proven ability to drive results through others, establish accountability, and manage team performance.Strong understanding of test automation strategies, frameworks, coverage, effectiveness, and integration into the SDLC.Experience evaluating technical skill gaps, upskilling team members, and driving organizational change.Experience establishing QA standards, governance, testing processes, and measurable quality metrics.Ability to partner confidently with Development Managers, Product Leaders, and technical stakeholders.Experience managing testing efforts across multiple projects, applications, or delivery teams.Strong leadership presence with the ability to navigate difficult conversations, influence decisions, and balance empathy with accountability.Experience managing both onshore and offshore QA resources.Experience implementing automation frameworks or modernizing legacy QA environments.Experience using automation tools or technology to improve reporting, team productivity, and QA efficiency.Experience measuring automation ROI, test coverage, defect trends, and release readiness.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].