QA Manager

Veeva Systems, Inc.; Raleigh (NC); Remote; USD 90,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated QA Manager to lead a dynamic team in delivering top-notch SaaS products. This hands-on role involves managing the Functional QA team, enhancing testing processes, and ensuring high-quality software delivery. The ideal candidate will possess a strong background in QA methodologies, team leadership, and Java applications, along with a passion for driving customer success. With a commitment to flexibility, this role offers the opportunity to work remotely or in the office, allowing you to thrive in your preferred environment. Join a mission-driven organization that values integrity, success, and speed in transforming the life sciences industry.

Benefits

Medical, dental, and vision insurance

Flexible PTO

Company paid holidays

Retirement programs

1% charitable giving program

Qualifications

• 3+ years managing QA teams with a strong understanding of QA processes.
• Technical QA manager with experience in Java applications and Agile methods.

Responsibilities

• Manage the Functional QA team and deliver quality SaaS products.
• Collaborate on automation roadmaps and feature sprint planning.
• Guide processes to enhance productivity and resolve production issues.

Skills

QA Processes

Team Management

Attention to Detail

Java Applications

Agile Development

Education

Bachelor's Degree in Computer Science

Tools

Jira

Confluence

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission-critical SaaS offering. This is a hands-on position for delivering a quality SaaS product and customer success. To qualify, you need a great attitude, be adaptable when challenges arise, and the ability to learn quickly. Have attention to detail and the ability to self-detect potential issues. Have enthusiasm to take on responsibility and deliver great software products. Finally, be a hands-on manager who takes pride in learning the ins and outs of the product they manage.

What You'll Do

• Manage the Vault Functional Team to develop and enhance new feature and regression tests, including UI and API suites, and deliver the same for each sprint release.
• Day-to-day management of the Functional QA team along with hands-on QA activities.
• Guide the Functional group on various processes and procedures that enhance productivity.
• Work with Automation Management and collaborate on automation roadmaps, as well as Product Managers and Development Managers on feature sprint planning and provide metrics on Functional testing progress.
• Work closely with the Customer Support Manager on Production issues triaging.

Requirements

• Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for release engineering aspects of a SaaS offering.
• 3+ years of experience managing team sizes of 6-12 QA engineers.
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the product.
• Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems.
• Ability to be a technical QA manager, well-versed in Java applications.
• Ability to generate precise and concise functional testing metrics and measures of quality.
• Ability to project, track, assess, and report on adherence to these metrics.
• 3+ years of experience working with product cross-functional teams in a leadership role using agile/iterative development methods.
• Qualified candidates should have completed a 4-year college degree, preferably in Computer Science, Engineering, Information Systems or equivalent.

Nice to Have

• Domain knowledge of Pharma Live Sciences industry.
• Experience working in Unix/Linux environments.
• Experience with Atlassian products such as Jira and Confluence.
• Experience in a SaaS environment that has an agile development process is a huge plus.

Perks & Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.

Compensation

• Base pay: $90,000 - $200,000.
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].