QA Manager

Capital Rx; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Capital Rx is seeking a QA Manager to lead the quality assurance strategy across its engineering teams in Charlotte, NC. The ideal candidate will have over 7 years of experience in software quality assurance, including a minimum of 2 years in a leadership role. This position emphasizes test automation, process optimization, and collaboration with cross-functional teams.

The role requires strong knowledge in the healthcare industry and proven success in implementing quality strategies. The salary range for this position is between $120,000 and $150,000 USD.

Qualifications

• 7+ years of experience in software quality assurance with leadership roles.
• Strong background in healthcare or pharmacy benefit management.
• Proven success in building test automation strategies across applications.

Responsibilities

• Lead the quality assurance strategy across engineering teams.
• Oversee the execution of quality standards in software development.
• Mentor and manage QA engineers ensuring consistent delivery.

Skills

Test automation

Process optimization

Cross-functional collaboration

Healthcare industry knowledge

CI/CD tools

Education

7+ years of software quality assurance experience

2+ years in QA leadership role

Tools

Playwright

Cypress

SQL

Linux/Unix systems

PostgreSQL

Job description

About Judi Health

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self‑insured employers,
• Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans,
• Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration‑related workflows in one scalable, secure platform.

Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Position Summary

The QA Manager is responsible for leading and scaling the quality assurance strategy across engineering teams, with a strong emphasis on test automation, process optimization, and cross‑functional collaboration. This role provides strategic leadership in QA practices while overseeing the work of QA engineers and ensuring consistent quality standards are applied through all stages of the software development lifecycle. The QA Manager works closely with product, engineering, and leadership stakeholders to define and drive a culture of quality across the organization.

Position Responsibilities

• Define, implement, and manage the overall quality strategy, including automation, manual testing, and continuous quality improvement initiatives
• Lead, mentor, and manage a team of QA engineers across multiple Scrum teams, ensuring consistent execution and delivery
• Collaborate with Engineering and Product leadership to align testing priorities with business goals
• Oversee the design, development, and maintenance of scalable and reliable test automation frameworks and CI/CD integrations
• Establish and monitor quality metrics and KPIs to report on testing effectiveness and product health to leadership
• Champion testing best practices, including shift‑left testing, test‑driven development, and robust exploratory testing
• Identify gaps in coverage, tooling, or process and proactively implement solutions
• Conduct regular code and test reviews, ensuring high standards and alignment with QA practices
• Drive initiatives for test data management, performance testing, and environment stability
• Maintain compliance with industry standards, internal controls, and regulatory requirements
• Cultivate a culture of accountability, continuous improvement, and innovation within the QA team
• Participate in Agile ceremonies and cross‑departmental planning as a senior technical stakeholder
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of non‑compliance

Minimum Qualifications

• 7+ years of experience in software quality assurance, with at least 2 years in a QA leadership or management role
• Strong background in the healthcare, pharmacy benefit management (PBM), or health insurance industries
• Proven success in building and scaling test automation strategies across large or complex applications
• Demonstrated experience with front‑end automation tools (e.g., Playwright, Cypress) and scripting in Python, JavaScript, or TypeScript
• Hands‑on experience with middleware/API testing, SQL, and Linux/Unix systems
• Deep knowledge of CI/CD tools and integration of testing frameworks into deployment pipelines
• Excellent organizational, interpersonal, and communication skills, including the ability to influence at all levels
• Experience managing geographically distributed teams and remote‑first collaboration

Preferred Qualifications

• Previous experience in pharmacy benefits, health plans, or PBM/PBA environments
• Proficiency with AWS and DevOps pipelines, including environment validation and infrastructure testing
• Familiarity with RDBMS (PostgreSQL preferred)
• Prior involvement in compliance, audit, or regulated environment testing

Salary

New York, NY: $144,000 — $180,000 USD

Denver, CO: $132,000 — $165,000 USD

Charlotte, NC: $120,000 — $150,000 USD

EEO Statement

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Code of Conduct

All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non‑compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Flexibility Statement

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.