QA Lead and Tester

Mega Cloud Lab; City of Albany (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Mega Cloud Lab in Albany, NY, is seeking a QA Lead and Tester to drive QA activities within a hybrid work model. The role focuses on leading testing efforts for the Fair Hearings System and coordinating with vendors and stakeholders to ensure alignment with business needs.

The candidate will oversee QA processes, manage defect reporting, and produce status reports for management and project teams, while guiding a blended team of state and vendor resources in a complex environment.

Qualifications

• Over 7 years in quality assurance and leading testing across multiple high-profile projects.
• Experience reporting to stakeholders and senior management in a matrix organization.
• At least 1 year in Integrated Eligibility System Program in a Health and Human Service setting.
• Experience developing testing products including test plans, test cases, and defect reporting.
• 3–5 years with automated testing tools such as Selenium.
• 3–5 years with defect tracking and test planning tools such as Jira/HP ALM.
• 3–5 years in Java scripting for automated test script solutions.
• 3–5 years creating reports and dashboards for test metrics using Jira or similar tools.

Responsibilities

• Manage QA activities and oversee quality assurance for the project, including the Fair Hearings System.
• Ensure adherence to the program-level testing strategy, processes, artifacts, and tools.
• Lead the QA team and deliverables; liaise with stakeholders to meet business needs.
• Review vendor deliverables to ensure testing aligns with requirements.
• Produce management reports on testing status for project teams.
• Manage test environments, accounts, and data following best practices.
• Coordinate blended teams of State and vendor resources.
• Perform other duties as assigned.

Skills

Leadership

Quality assurance

Stakeholder communication

Test management

Test reporting

Vendor liaison

Test environments management

Tools

Selenium

Jira

HP ALM/Quality Center

Job description

QA Lead and Tester

LOCATION: HYBRID Albany, NY

Job ID: PRD_518

EXP: 7

Working for the QA Lead, this role will manage and oversee quality assurance activities initially related to the Fair Hearings System then move on to other program areas within the project. Manage adherence to the program-level testing strategy, quality assurance processes, artifacts, and tools; Manage quality assurance team and deliverables; Liaison with relevant stakeholders, including subject matter experts, users, executive teams, etc., to ensure that projects meet business needs; Oversee adherence to the program-level testing strategy, quality assurance processes, artifacts, and tools; Review deliverables from vendors to ensure system testing and delivery are in line with business needs, as described in the requirements; Produce reports to Management and Project teams regarding status of testing efforts; Manage test environments, test accounts, and test data according to best practices. Manage blended teams of State and vendor resources. Other duties as assigned.

Mandatory Qualifications

• More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role.
• More than seven (7) years of work experience in quality assurance, managing testing across multiple high-profile projects, with complex functional domains, within a matrix organization, while reporting and presenting to stakeholders and senior management.
• A minimum of one year working in an Integrated Eligibility System Program in various workstreams including EECM in a Health and Human Service setting.

Additional Qualifications

• At least seven (7) years of work experience developing testing products including test plans, test cases, automated test scripts, and defect reporting documentation.
• Three (3) to five (5) years of work experience with automated testing tools such as Selenium.
• Three (3) to five (5) years of work experience with defect tracking and test planning tools such as Jira, Jira-related plug-ins, or HP Application Lifecycle Management/Quality Center.
• Three (3) to five (5) years of work experience in Java scripting or related programming languages within the context of developing automated test script solutions.
• Three (3) to five (5) years of work experience with creating reports and dashboards for test metrics using Jira or other tools.