QA Engineer – Salesforce, AWS & Automation

CPI Security; Charlotte (NC); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay and educational assist

Medical, dental, vision, disability, &

401(k) plan with company match

Paid volunteer and charitable engaging

Birthday and work anniversary rewards

Facilities perks: fitness center, on‑s

Job summary

CPI Security in Charlotte, NC is seeking a detail-oriented QA Engineer to join our technology team. You will build and execute robust testing strategies for Salesforce Customer 360 and related components, including Sales Cloud, Service Cloud, Data Cloud, CPQ, and ERP integrations with AWS.

You will develop and run automated and manual tests, participate in Agile ceremonies, and contribute to automation frameworks to increase coverage.

Qualifications

• Develop, execute, and maintain test cases and automated scripts for Salesforce Customer 360 features including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP.
• Design and execute end-to-end, regression, and smoke test scenarios across front-end, middleware, and backend systems.
• Validate data integrations between Salesforce platforms and AWS-based services, including API validation, data flows, and error handling.
• Collaborate closely with Developers, Business Analysts, Salesforce Admins, Product Owners, and DevOps teams to understand functional requirements and system architecture.
• Perform thorough defect triage, log issues clearly in tools such as Jira, and follow up through resolution.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to continuously improve quality practices.
• Contribute to test automation frameworks, where applicable, and work to increase automation coverage over time.
• Assist in setting up test environments, data conditioning, and system monitoring relevant to QA processes.
• Provide QA documentation and status reporting on test progress, defect status, and risks to delivery timelines.

Responsibilities

• Develop, execute, and maintain test cases and automated scripts for Salesforce Customer 360 features including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP.
• Design and execute end-to-end, regression, and smoke test scenarios across front-end, middleware, and backend systems.
• Validate data integrations between Salesforce platforms and AWS-based services, including API validation, data flows, and error handling.
• Collaborate with Developers, Business Analysts, Salesforce Admins, Product Owners, and DevOps teams to understand functional requirements and system architecture.
• Log defects in Jira and follow up through resolution.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to continuously improve quality practices.
• Increase automation coverage by contributing to test automation frameworks.
• Assist in setting up test environments and data conditioning.
• Provide QA status reporting on test progress and risks to delivery timelines.

Skills

QA Engineering

Salesforce testing

AWS integrations

API testing

Azure DevOps

Agile/Scrum

Test automation

Problem solving

Communication

Mentoring

Tools

ACCELQ

Jira

Postman

Job description

CPI Security in Charlotte, NC is seeking a detail-oriented QA Engineer to join our technology team. You will build and execute robust testing strategies for Salesforce Customer 360 and related components, including Sales Cloud, Service Cloud, Data Cloud, CPQ, and ERP integrations with AWS.

You will develop and run automated and manual tests, participate in Agile ceremonies, and contribute to automation frameworks to increase coverage.